[UKPhil]

Car back from the dealers..


I havent had enough time to drive the car to see if I am happy with the small issues being sorted, so watch this space.

Surprised about your gearbox. Mine is much better and lost that tortured sound it used to have occasionally.
Equally surprised about DAB. I was told yesterday no update available ("soon") and its certainly not working properly for me. By that I mean when I am in DAB its fine, but every ignition on/off it forgets it and I have to go through a little routine or change source.

 

[Southeastern]

Surprised about your gearbox. Mine is much better and lost that tortured sound it used to have occasionally.
Equally surprised about DAB. I was told yesterday no update available ("soon") and its certainly not working properly for me. By that I mean when I am in DAB its fine, but every ignition on/off it forgets it and I have to go through a little routine or change source.

Yes we have the same issue on the dAB front.

As for the gearbox, I literally said that a fellow owner has had the update and reporting better shifting, and they just shrugged and said I have to go to Mazda direct

 

[johnzilla]

I deffo would have gone for the 6 cylinder diesel if I knew then what I know now for sure. They are going to be such smooth engines as well, no turbos so a normal compression. They will be like top quality sewing machines..I hope, but even though I have a good offer on the table to trade my PHEV in for one of them, I am still worried that it may come with its own set of issues, and there arent any available to test drive yet.

The EV quietness is glorious though! Cant wait till an EV performs properly and there is a proper infrastructure to support them.

Yeah just saw a review from an iD4 fanboy saying he can’t recommend a non-Tesla EV for anyone who does road trips (in the US). I think it’s even worse for us in Canada.

I don’t think we’re getting the diesel since they’re not popular here. By the sounds of it, the PHEV won’t be too popular after a short time either 🤪

 

[johnzilla]

I'm in the US and have been waiting now for just under a year on some new official info on the CX-90 and 70 release. The only info on these vehicles being generated are reconstituted old information. We were originally supposed to see production of the CX-90 in January of 2022. Now we will be lucky to get some announcement in the next few months and I doubt the CX-90 will hit dealerships before December. I really wanted the CX-70 as we do not need a 3rd row seat but that looks like it won't be in production until 2024 and I can't wait that long. Also, after reading about all of the CX-60 problems here (and yes mostly PHEV related), I'm not convinced the inline gas 6 is going to be a whole lot better. I see that I will now have to look elsewhere if we want to replace our aging S60 T6 Volvo.

Yeah, there was another video dropped today, and there’ll be another next Thursday. The official announcement is on January 31st and the dealers are supposed to have one available to test shortly after (in the US, not sure a bout Canada).

I too am not interested in the CX-90 as parking it is a bigger negative than the third row is a positive. I’m just hoping the pricing will give us an indication where the CX-70 will sit. Also would like to hear what reviewers have to say about the inline 6’s 340hp and 369lb-ft of torque, and the ride.

If they can sort out the hardware after beta testing on the rest of the world (sorry guys), then I’d still be willing to give it a shot with glitchy-ish software… if they can just get it out before we outgrow my coupe.

 

[Pavel]

I deffo would have gone for the 6 cylinder diesel if I knew then what I know now for sure. They are going to be such smooth engines as well, no turbos so a normal compression. They will be like top quality sewing machines..I hope, but even though I have a good offer on the table to trade my PHEV in for one of them, I am still worried that it may come with its own set of issues, and there arent any available to test drive yet.

The EV quietness is glorious though! Cant wait till an EV performs properly and there is a proper infrastructure to support them.

diesel in a Japanese car? that's a big problem. Japanese diesel cars have always broken down a lot.

 

[Phish]

All, strange issue with my boot lock mechanism that hopefully somebody out there can help me with. The boot latch appears to be stuck between locked and opened and no amount of button pushing helps????

My boot latch failed and I could not open the tailgate - I had to get my holiday luggage out via the folded rear seats. I took it into the dealers, who reset the latch so that it worked normally. They also got permission to replace the latch with a new one, which was fitted last week, having taken 6 or more weeks to arrive from Japan.

 

[antontsiou]

Today I noticed something new in the infotainment system. When I press the favourites button (the button with a star on it next to the rotary wheel) I can see the favourites I had set when I received the car, but when I try to delete them I cannot, it is impossible to select them in the delete menu. Besides that I cannot set new favourites, I want to set the charging limit as one and skip going in the "EV Settings" every time I want to change it, but when I am in the settings with it being highlighted, I keep the favourites button pressed but nothing happens

Probably a software glitch but I am wondering if someone else has experienced the same behaviour?

 

[Phish]

It is very simple. If you order the climate to be 21 degrees C, the heat pump will work to keep all the components at the optimal temperature, including making the passenger compartment a temperature of 21 degrees. Everything is consumed from the large battery. That gasoline consumption that they mention, helps the battery stay at the value considered by them, depending on the outside temperature. There are no miracles yet in this field, unfortunately. And we have to appreciate that the car has advanced heating management with a heat pump, not like other brands where this option costs something.

Sorry, I dont think that the CX-60 has a heat pump - they have chosen to fit a PTC thermistor, a coated ceramic plate, which then heats up the cooling water via the heat exchanger. PTC plates are self regulating - they have low resistance - high current at low temperatures, as they heat up the resistance rises and the current drops.

 

[vega.vpiuf]

Hi jjarvela,

I can confirm I am having the same issue, the car consumes around 40kwh. I have the car from September and only first days it showed 58-60km. Then it all went down. I will be scheduled for a shock absorber change because I showed them a video with the car behavior on wallowing roads.

Can you please tell me what software updates are you doing for the battery range? I have been complaining to my dealer for about a month now.


Thank you!

Hi all, I am from Italy, I bought the car a month ago and I confirm that I do a few km on electric, even just 30 km, with a smooth ride, I took the car to the dealer but there's nothing they can do
Bye Fabio

 

[Serjud0]

Hi, guys,

I already took delivery of the car, CX-60 PHEV Homura. Exhibition car dealer, ie, first units manufactured.

To start comment that I come from an alfa romeo diesel with 14 years old, but I have driven and drive many other cars. After only a week of use and 1500 km approximately, my overall satisfaction is quite high, contrary to most comments in this thread.

Positives things:
Steering: I love how direct and communicative it is. For my taste it has just the right weight and although it requires quite a bit of attention (it's quite nervous), I prefer it to overly assisted steering that doesn't convey to you anything that's happening on the road.

Finishes: I find them exceptional both in sight and touch, at the same level of many premium manufacturers (not to say better than for example in many Mercedes models).

Night lights: a pleasure the comfort of its operation and how well they illuminate without disturbing.

Climate control: It works quickly and effectively. The automatic mode not only regulates the flow of the aerators but is also responsible for activating and deactivating the air conditioning in seats and steering wheel.

Ergonomics: The buttons are where they need to be and everything, including infotainment, handles perfectly.

Neutral things:
Autonomy: Believe it or not, in Spain it is quite cold these days. Temperatures between 0-10 degrees. Even so and for the moment, I'm getting quite acceptable ranges of autonomy. The car charged to 100% always shows me, for the moment, between 52-55 km that I am able to do taking care of the accelerator pedal, using the regenerative brake and not going too fast but overtaking frequently. I have also noticed that the climate control has a big influence on the final result.

For the moment I leave it in neutral, since I haven't had those range drops that other users comment, but of course I would like the range not to be so dependent on the outside temperature, the use of the climate control or such an austere driving.

Sound insulation: I expected more as it is not at the level of for example BMW or Mercedes, but it is not terrible either, certainly much better than my previous car.

Negative things:
Suspension: I am clearly affected by the faulty suspension and in stretches with a lot of undulation, if you are not forewarned or you go relatively fast, safety can be a problem. Fortunately this behavior, at least in my rides, I have only detected it 3 times. However, on speed bumps in the city, even passing them slowly, the comfort is quite bad. I have spoken to the after sales service in my city to request the change or adjustment, commented in this thread, so far... they know nothing.

Brakes: It is difficult to regulate the braking correctly, it brakes very little at the beginning and a lot at the end, although I think this type of cars all suffer from the same problem. Also with the brake at maximum, if I release it little by little to drop the car on a steep slope, the system makes a very unpleasant noise / crunch.

In summary: The car so far gives me much more satisfaction than problems and although apart from the above, I also suffer some other small problems (software problems, driver mirror vibrates, etc.) in general I am quite happy with the car will have received with respect to the amount paid.

 

[Phish]

Also sometimes when loading the trunk the automatic keyless close gets enabled and shuts the door on my head… never happened with other cars I’ve had with the same function.

This happens to me, I think I have put my feet under the bumper and it is trying to close from detecting the "kick" . I keep my feet out of the way now and it doesnt seem to happen.

 

[Sadepootje]

Wonderful, so if you live in the UK your car will only work properly for maybe eight weeks a year, lol, i dont see that advertised on the Mazda website!

Unless you drive around continuously at night you will be able to drive around smiling for 6-7 months.:

Climate & Weather Averages in London, England, United Kingdom

Climate data and weather averages in London

www.timeanddate.com

The effect of temperature on battery capacity and battery life: Temperature effects on battery capacity and service life

I understand your frustrations but it is a general problem.

 

[Southeastern]

Unless you drive around continuously at night you will be able to drive around smiling for 6-7 months.:

Climate & Weather Averages in London, England, United Kingdom

Climate data and weather averages in London

www.timeanddate.com

The effect of temperature on battery capacity and battery life: Temperature effects on battery capacity and service life

I understand your frustrations but it is a general problem.

Wow 6 out of 12, 50%, very much like the range expectation, 50%. I feel so lucky for my £50k.Maybe Mazda should give me back 50%?

(It will also be less than 50% as some of those days will be below and so considerably higher, so the average is misleading)

 

[Viorelasg]

Sorry, I dont think that the CX-60 has a heat pump - they have chosen to fit a PTC thermistor, a coated ceramic plate, which then heats up the cooling water via the heat exchanger. PTC plates are self regulating - they have low resistance - high current at low temperatures, as they heat up the resistance rises and the current drops.

It has two expansion vessels, which shows that one is at the heat engine and one at the heat pump. Or maybe I'm wrong.

 

[Viorelasg]

Hi, guys,

I already took delivery of the car, CX-60 PHEV Homura. Exhibition car dealer, ie, first units manufactured.

To start comment that I come from an alfa romeo diesel with 14 years old, but I have driven and drive many other cars. After only a week of use and 1500 km approximately, my overall satisfaction is quite high, contrary to most comments in this thread.

Positives things:
Steering: I love how direct and communicative it is. For my taste it has just the right weight and although it requires quite a bit of attention (it's quite nervous), I prefer it to overly assisted steering that doesn't convey to you anything that's happening on the road.

Finishes: I find them exceptional both in sight and touch, at the same level of many premium manufacturers (not to say better than for example in many Mercedes models).

Night lights: a pleasure the comfort of its operation and how well they illuminate without disturbing.

Climate control: It works quickly and effectively. The automatic mode not only regulates the flow of the aerators but is also responsible for activating and deactivating the air conditioning in seats and steering wheel.

Ergonomics: The buttons are where they need to be and everything, including infotainment, handles perfectly.

Neutral things:
Autonomy: Believe it or not, in Spain it is quite cold these days. Temperatures between 0-10 degrees. Even so and for the moment, I'm getting quite acceptable ranges of autonomy. The car charged to 100% always shows me, for the moment, between 52-55 km that I am able to do taking care of the accelerator pedal, using the regenerative brake and not going too fast but overtaking frequently. I have also noticed that the climate control has a big influence on the final result.

For the moment I leave it in neutral, since I haven't had those range drops that other users comment, but of course I would like the range not to be so dependent on the outside temperature, the use of the climate control or such an austere driving.

Sound insulation: I expected more as it is not at the level of for example BMW or Mercedes, but it is not terrible either, certainly much better than my previous car.

Negative things:
Suspension: I am clearly affected by the faulty suspension and in stretches with a lot of undulation, if you are not forewarned or you go relatively fast, safety can be a problem. Fortunately this behavior, at least in my rides, I have only detected it 3 times. However, on speed bumps in the city, even passing them slowly, the comfort is quite bad. I have spoken to the after sales service in my city to request the change or adjustment, commented in this thread, so far... they know nothing.

Brakes: It is difficult to regulate the braking correctly, it brakes very little at the beginning and a lot at the end, although I think this type of cars all suffer from the same problem. Also with the brake at maximum, if I release it little by little to drop the car on a steep slope, the system makes a very unpleasant noise / crunch.

In summary: The car so far gives me much more satisfaction than problems and although apart from the above, I also suffer some other small problems (software problems, driver mirror vibrates, etc.) in general I am quite happy with the car will have received with respect to the amount paid.

Today my suspensions were changed and they made the latest updates to the box, management and I don't know what else. The car has changed radically. I didn't have the problem of vibrations at 50-70 km/h. It was a bit warm today to figure out my consumption. Instead, the gearbox has been radically changed and the steering much more assisted as the speed increases. I recommend changing the suspension. At this point I have nothing more to object to. mazda is really interested in solving the situations. And they told me that they are working on a much bigger update, which they will put in a month or two

 

[Southeastern]

I love when people say they have new updated Firmware for the gearbox...as according to Mazda UK Technical there are no gearbox updates and the gearbox jerking is 'normal' behaviour..yet when I screengrab these comments and send them to Mazda Customer Service they refuse to comment.

 

[UKPhil]

I love when people say they have new updated Firmware for the gearbox...as according to Mazda UK Technical there are no gearbox updates and the gearbox jerking is 'normal' behaviour..yet when I screengrab these comments and send them to Mazda Customer Service they refuse to comment.

Thing is I never asked for the gearbox specifically when mine went in. It was the Dealer telling me what had changed and it is certainly different. Next time I go in( if) I'll ask him what he meant by the reference to the Gearbox oil pump. Likewise the steering , it always felt a bit "loose" in the straight ahead position, almost like the old days as if there was a bit of play in it. Now it is very precise and no slack at all. I'm pretty happy right now. Some low level weird noise from up front at lowish speed but that may be me looking for it. My wife can't hear anything. (This is the woman who a few years ago said her brakes were making a funny noise. There were literally no pads left at all. Joyful weekend changing discs and pads).
I get the impression you don't have a great relationship with your dealer, is there another one you can go to?

 

[Burle]

Today my suspensions were changed and they made the latest updates to the box, management and I don't know what else. The car has changed radically. I didn't have the problem of vibrations at 50-70 km/h. It was a bit warm today to figure out my consumption. Instead, the gearbox has been radically changed and the steering much more assisted as the speed increases. I recommend changing the suspension. At this point I have nothing more to object to. mazda is really interested in solving the situations. And they told me that they are working on a much bigger update, which they will put in a month or two

What exactly they have changed in suspension?

 

[Southeastern]

Thing is I never asked for the gearbox specifically when mine went in. It was the Dealer telling me what had changed and it is certainly different. Next time I go in( if) I'll ask him what he meant by the reference to the Gearbox oil pump. Likewise the steering , it always felt a bit "loose" in the straight ahead position, almost like the old days as if there was a bit of play in it. Now it is very precise and no slack at all. I'm pretty happy right now. Some low level weird noise from up front at lowish speed but that may be me looking for it. My wife can't hear anything. (This is the woman who a few years ago said her brakes were making a funny noise. There were literally no pads left at all. Joyful weekend changing discs and pads).
I get the impression you don't have a great relationship with your dealer, is there another one you can go to?

This was a new dealer! I had confidence in them when the Tech sat with me for half an hour so I could demonstrate all the issues, so it was unfurioriating to see things that I clearly showed him malfunctioning and him witnessing being said that no fault found. I hazard a guess they are controlled by Mazda HQ after reading some of their dialogue in my file.

Yes if you can ask what was done that would really be appreciated! Maybe something I can mention to Mazda customer service. Glad things are working out for you much better now

 

[Viorelasg]

Ce anume s-au schimbat la suspendare?
[/CITAT]
Pretty much everything. I guess. Less the springs