[Dex]

Luckily I decided to wait with the purchase… now I’m not sure if I will buy them at all, not a fan of such companies.

 

[cxega]

I have Pirelli Scorpion All Season 104w’s tyres now, and the stability is much improved, the ride comfort is at times worse from the stronger sidewalls, better comfort on potholes but you feel a lot more from the road. I already have the aftermarket dampers but I no longer recommend them.

I subscribe for the Pirellis. They are better tires than Bridgestones.
Although I bought specific winter tires from them (legal requirements in Germany / Austria in winter times, with snow and ice). I run now Pirelli Scorpion Winter 2 with Seal and XL (reinforced).

Even better would have been Micheline Alpine 5 SUV, but also more expensive.

I find Pirelli better in all areas you described (vs Bridgestone) but also noises. But that might be because they are full winter tires and I am compare them with the summer Bridgestone.

 

[cxega]

I can only speak for my experience on the Diesel, but the small bump compliance was terrible.

Here is a post I made in our owners group:

Koni Dampers – WARNING

A little update on my Koni dampers.

I mentioned in my first review of these that the dampening curve was not as effective as I thought it would be especially over small bumps, possibly due to the reduced weight of the diesel over the PHEV they were designed for and tested on. Koni did not test the dampers on the Inline6 but advertised them as being suitable. I always questioned this, but they regularly assured me they would be ok, they know more than me!

After speaking to Koni (Frank) quite a number of times about it since fitting as I knew there wasn’t something quite right with the way they performed at low speed it was only after driving a PHEV with them fitted did I realise something was definitely wrong with mine.

Koni said they were going to do some investigations on some of their stock items to check multiple things, but mainly that the Frequency Selective Damping (FSD) gate was opening correctly and at the reduced weight. At first it was ‘we will get an inline6 from Germany to test’, which later resulted in just bench testing and ‘we will cover any costs for you completely’, which as you’ll read, didn’t quite work out either.

We spoke at length (Frank always insisting on phone calls over email) and he assured me that if this was the case, or that their bench tests showed that the dampers did not work for the Inline6 they would cover replacements and any fitting costs involved – this was discussed multiple times and assurance given each time. He said he would use my comments to improve the dampers. He literally said in our first call, to make it easier, the cost I paid for them would be refunded by the merchant which would cover the costs of fitting etc which they would sort with Larkspeed and a replacement set sent out. Seemed all fine and genuine. At this stage I thought they were great, proper old school level of service.

They asked for six weeks so they could check their second production run batch using the Inline6 weight ratio and to check that there were no faults coming up. They confirmed this week that from a handful of new production units they tested all seems to be fine, but confirmed the first main production run (any units purchased before October) did have some issues on some units. While they cannot confirm if my dampers were some of the ones affected, it is plausible that they are and they wanted to investigate them.

Great I thought! They offered to send replacements out from the new production run and collect the old ones. However, Frank, retracted his offer to pay for the fitting of the new ones, actually claiming he never made the offer and turned quite nasty regarding it with phrases like ‘It is now your word against ours’ and ‘You’re not interested in a solution. Probably because the problem is not even existing’ and his final hurrah 'good luck'.

It seems odd, it went from hero to villain in the space of a single email for no real reason, as all I did was say ‘’ This is great, thank you for organising it for me. When we spoke initially you said you would cover the fitting costs, how do we go about it’

I asked him to listen to the multiple calls we had as I imagine they would have been recorded, but he failed to reply after that request.

It was quite a let-down considering I have been such a champion of these shock absorbers from the very start. My thread on the CX70 forum had over 21k hits, so I imagine quite a few sets were bought off the back of it.

Larkspeed who I purchased them from sadly won’t facilitate anything but the warranty replacement despite the Koni admitting there were production flaws on the first sets.

While nothing surprises me these days with the way companies operate and especially anything to do with this car! I just felt like it was worth a mention in case others were contemplating purchasing a set of them.

This is not implying that any of the units members in this group have bought are faulty – not in the slightest, all I am reporting is that there were some issues with the first batch, which we all have if bought before October 2023, so if your small bump compliance is equal or worse to your OEM shocks, it’s plausible that there could be.

I’m still not convinced these are right for the lighter diesel, I never have been and this has confirmed it for me – this is why manufacturers, even Mazda, use different compression curves and loading for the dampers for the different cars, but it will cost me £550+ to find out.

Lovely innit…

Hi mate, sorry to hearing this. It is an awful experience indeed.
I think that’s why I didn’t want to be a first buyer of this too. It’s enough I was for the CX-60 itself.
So if understand your thread correctly
the Koni’s might still be good dampers for the CX-60 PHEV (as they have been initially developed on it), but there were some problems with the initial batch(es). The subsequent batches should be OK (theoretically 😁). The dampers are not tested on the Inline6, hence not optimal for this car? In your view?

As you might know I (actually my wife) have the PHEV. And we are extremely unhappy with the ride quality. If we will decide to keep the car, new / revised dampers are a must.
And - if I further invest in the car - I would like to have even a further level of customization, e.g. Active dampers, Adjustable dampers etc.

Koni’s sound good from a price point of view, but do not let you any level of Customization. You need to ride on them as they have been set-up / optimized by Koni.

Have you explored other Providers too?
On the german CX-60 Facebook page, there are some folks in contact with K-tec - due to bring something soon for the CX-60. There is also KW with some good active dampers (adjustable from inside the car) but don’t have in plan (YET!) anything for the CX-60. Plus will be around 3-4 kEur.

There are other players too, some of them that have already announced active dampers for CX-60: BC Racing (Taiwan) and Blitz (Japan).
I think both have announced already coilovers for the Diesel, unfortunately not for the PHEV yet (as far as I read on their Internet page still WIP for the PHEV).

For example - if I would have a Diesel I might consider: BLITZ 98634 Damper ZZ-R SpecDSC Plus, witch in Japan will go on sale this end of November. Unfortunately (for me) this have been developed / tested so far only for the CX-60 with the code KH3R3P - which I think is the Inline6 diesel in Japan.
Might be around 2000 Eur (in Japan) although I don’t know how much extra for transportation and Taxes to EU/UK.

Financially wise (at around 1000 Eur in Germany) the Koni’s looks like a much better option. But on the other hand Blitz promise 96 level of damper adjustment, plus Auto Mode, plus G sensor and Speed (via GPS sensor) auto adjustments too.
I am waiting to see when their PHEV ones will be ready.

If we will keep the car, and eventually buy one of these active adjustable dampers, at least I have the option and mental confort to adjust them as firm or as comfy I would like.

Plus - giving the level of bad ride quality the CX-60 has - which is not only mine or your view (I noticed it is more and more highlighted in newer Professionals’ Reviews), I bet we will see more and more players in the dampings / coilovers / shock absorbers segment - that would love to have a share of dissatisfied Mazda customers
Willing to pay good money for a pair of decent dampers (considering Mazda’s crap ones).

 

[Southeastern]

Hi mate, sorry to hearing this. It is an awful experience indeed.
I think that’s why I didn’t want to be a first buyer of this too. It’s enough I was for the CX-60 itself.
So if understand your thread correctly
the Koni’s might still be good dampers for the CX-60 PHEV (as they have been initially developed on it), but there were some problems with the initial batch(es). The subsequent batches should be OK (theoretically 😁). The dampers are not tested on the Inline6, hence not optimal for this car? In your view?

As you might know I (actually my wife) have the PHEV. And we are extremely unhappy with the ride quality. If we will decide to keep the car, new / revised dampers are a must.
And - if I further invest in the car - I would like to have even a further level of customization, e.g. Active dampers, Adjustable dampers etc.

Koni’s sound good from a price point of view, but do not let you any level of Customization. You need to ride on them as they have been set-up / optimized by Koni.

Have you explored other Providers too?
On the german CX-60 Facebook page, there are some folks in contact with K-tec - due to bring something soon for the CX-60. There is also KW with some good active dampers (adjustable from inside the car) but don’t have in plan (YET!) anything for the CX-60. Plus will be around 3-4 kEur.

There are other players too, some of them that have already announced active dampers for CX-60: BC Racing (Taiwan) and Blitz (Japan).
I think both have announced already coilovers for the Diesel, unfortunately not for the PHEV yet (as far as I read on their Internet page still WIP for the PHEV).

For example - if I would have a Diesel I might consider: BLITZ 98634 Damper ZZ-R SpecDSC Plus, witch in Japan will go on sale this end of November. Unfortunately (for me) this have been developed / tested so far only for the CX-60 with the code KH3R3P - which I think is the Inline6 diesel in Japan.
Might be around 2000 Eur (in Japan) although I don’t know how much extra for transportation and Taxes to EU/UK.

Financially wise (at around 1000 Eur in Germany) the Koni’s looks like a much better option. But on the other hand Blitz promise 96 level of damper adjustment, plus Auto Mode, plus G sensor and Speed (via GPS sensor) auto adjustments too.
I am waiting to see when their PHEV ones will be ready.

If we will keep the car, and eventually buy one of these active adjustable dampers, at least I have the option and mental confort to adjust them as firm or as comfy I would like.

Plus - giving the level of bad ride quality the CX-60 has - which is not only mine or your view (I noticed it is more and more highlighted in newer Professionals’ Reviews), I bet we will see more and more players in the dampings / coilovers / shock absorbers segment - that would love to have a share of dissatisfied Mazda customers
Willing to pay good money for a pair of decent dampers (considering Mazda’s crap ones).

Yes, you got it right, thats pretty much it. While Koni argued that the difference in weight and handling characteristics of the different cars wont affect the performance and comfort of the damper, I disagree having experienced them, its why race teams will spend lots of RD matching damper rates and spring weights for optimum balance.

As you said, they were also developed by Koni, which in itself can be problematic, as Koni stated they wanted performance, they did not concentrate on comfort at all, which is primarily what the CX60 needs more of. They are a LOT stiffer than the OEM dampers (improves stability for sure), and were only tested on Netherland roads - which are imo by far much better than the UK ones. I have not met a single person who uses them here who have found improved small bump comfort, both I6 and PHEV owners.

The Blitz active dampers are really special., but if you have ever used Blitz suspension before, its is normally very hard. These ones may be different though, but with all that money you would be gutted to find that their softest setting is more uncomfortable than the Mazda setup! I would never touch K-tec personally, BC Racing Ive used before but again, coilovers are always going to be stiffer with more vibrations than Mcpherson struts and springs. KW do have their 'comfort street' range, but hugely expensive and no CX60 kit yet.

I am in similar mind to you, I would pay good money for good suspension on the CX60, but I dont want to waste money, so trying out all of these kits you may end up finding it is worse, so theres a lot of cost involved.

You could of course just fit air suspension, expensive, but at least you know you'll get pillow ride quality but the car becomes heavily modified then.

Realistically, theres probably only one company that can develop a product to the fix the CX60 and thats Ohlins. Will they? I doubt it tbh and if they did it will be mega expensive.

 

[cxega]

Yes, you got it right, thats pretty much it. While Koni argued that the difference in weight and handling characteristics of the different cars wont affect the performance and comfort of the damper, I disagree having experienced them, its why race teams will spend lots of RD matching damper rates and spring weights for optimum balance.

As you said, they were also developed by Koni, which in itself can be problematic, as Koni stated they wanted performance, they did not concentrate on comfort at all, which is primarily what the CX60 needs more of. They are a LOT stiffer than the OEM dampers (improves stability for sure), and were only tested on Netherland roads - which are imo by far much better than the UK ones. I have not met a single person who uses them here who have found improved small bump comfort, both I6 and PHEV owners.

The Blitz active dampers are really special., but if you have ever used Blitz suspension before, its is normally very hard. These ones may be different though, but with all that money you would be gutted to find that their softest setting is more uncomfortable than the Mazda setup! I would never touch K-tec personally, BC Racing Ive used before but again, coilovers are always going to be stiffer with more vibrations than Mcpherson struts and springs. KW do have their 'comfort street' range, but hugely expensive and no CX60 kit yet.

I am in similar mind to you, I would pay good money for good suspension on the CX60, but I dont want to waste money, so trying out all of these kits you may end up finding it is worse, so theres a lot of cost involved.

You could of course just fit air suspension, expensive, but at least you know you'll get pillow ride quality but the car becomes heavily modified then.

Realistically, theres probably only one company that can develop a product to the fix the CX60 and thats Ohlins. Will they? I doubt it tbh and if they did it will be mega expensive.

Thanks for reply. Fully agreeing with you on this. Difficult call for this, as at least for the moment, there are not too many options that can really guaranty you a truly comfortable ride.
And as you said, people most probably wanted this car for the promised / expected premium. At least I did. And in the suspension’s refinement it lacks mostly.

P.S. I also thought about Ohlins, I think they are the best. But I doubt they will do anything for the CX-60, because for the money they might need to ask for a kit, will not be too many buyers.

 

[Southeastern]

Thanks for reply. Fully agreeing with you on this. Difficult call for this, as at least for the moment, there are not too many options that can really guaranty you a truly comfortable ride.
And as you said, people most probably wanted this car for the promised / expected premium. At least I did. And in the suspension’s refinement it lacks mostly.

P.S. I also thought about Ohlins, I think they are the best. But I doubt they will do anything for the CX-60, because for the money they might need to ask for a kit, will not be too many buyers.

From what I learned from my conversations with Koni is that they have an algorithm that pre-determines how they they tune the damper progression rate, and they don't really know how to alter that as its what they use as standard. They concentrated on the handling, not the comfort, so while they made improvements for sure, it was not a complete package and some may even find the Special Actives as worse in certain areas. They were certainly worse for small bump comfort on my Inline6 and If I wasnt one of the CX60 owners who was blessed with the dangerous double bounce rear suspension I would probably have swapped them back to the OEM shocks by now.

I asked about changing the valving for the lighter diesel as an option but they just said it couldn't be done - which is strange as there is a company here in the UK that can change the valving in the Special Actives - I just cant really afford to go down this rabbit hole by revalving them myself as of the costs involved in swapping them. Essentially I am fixing Koni's mistake at my cost, the same as I am with Mazda, trying to fix their mistake.

Without doubt I would get rid of this car now and use the money to buy a year or two old Q5 Vorsprung which comes with air suspension, amongst a whole host of better kit and qualities.

 

[Masa]

Hi,
has anyone gotten and installed splash flaps on their CX60? Could this slightly reduce the sounds of soil hitting the skirts of the car..? Of course, splash flaps also protect the paint surface.

Masa

 

[tc21]

I‘ve tried now on my wife‘s car and works as described by me earlier. You can choose between modes: FTV, 360 and next time the car is restarted keeps the previous chosen setting. Both for camera button push or R engaging.
I think it might be something with your car. Are there other settings you have changed? I remember somewhere in the menu there were some set-ups for when starting the car incl. something with the cameras.

it happens after updated to 14018..

 

[Southeastern]

it happens after updated to 14018..

Sounds like the time when they removed the sensitivity settings from the adaptive cruise menu and the automatic function for speed signs in a software update.

 

[tc21]

Sounds like the time when they removed the sensitivity settings from the adaptive cruise menu and the automatic function for speed signs in a software update.

i guess this is related to 14018, but seems no other user reported this problem here.
have already restore all the setting to default after the update..
anyway...wait for the next ver. of mzd

 

[cxega]

Hi All,

According to some Aussie media (CarsGuide), that have interviewed Mazda’s Head of R&D: Mr. Hirose at the 2023 Japan Mobility Show - Mr. Hirose stated that the CX-90's more advanced transmission calibration will also be used in the CX-60.

But even more important for many of us - as already CX-60 owners - Mazda’ s Head of R&D replied, when asked if he plan to update the already realesed CX-60 : “I would like to do that”.

So it may be hope for a Mazda recall campaign for CX-60 transmission fix
But as I am keep saying with Mazda: only time will tell!

Links to the Articles below:

Article 1

Article 2

 

[kowalcp2]

It's pity that they didn't ask about sticky steering. It can be bigger problem for Mazda...

 

[cxega]

Hi Ladies and Gents,

This is not a problem / issue but a kind request:
… re OBD2 tool for Mazda CX-60 …

I was using in the past for the VAG cars that I drove (still driving one) OBD11 to run and clear some easy diagnostics for the car.
BUT also do do some easy codings (nothing extraordinary and outside the law requirements) but adjusting some car settings Lights, Intensity, Doors, Mirrors, Signals, DRL, etc). I know that experts can play a lot with this using professional tools / Laptops etc and deep dive in the cars running parameters.
It’s more exactly a tool for novice that I am looking for (e.g. like OBD11 for VAG BMW).


I have created a different Thread to start a discussion about this, but, as this Thread is quite a widely read Thread, I am asking this question here too, as there is a big chance to be picked up faster. If you have a recommendation / advice please reply directly to the below Thread and continue keeping this for Problems / Issues only.

OBD2 tool for Mazda CX-60

Many thx, cxega

 

[Dnar]

Experiences after my first year 20k km service: Overall a bad car (software, hardware), will never buy a car in the first year release.

I have a new issue after the service: my electric range is lower than last winter (now 31km displayed when fully charged - barely doing 23km in a city... last winter the lowest displayed range was 36km)... Suspecting software update, as when "fully discharged" and displays 1km, the apps shows 24%...

My issues to the garage for the 20km service, no real fixes...

1. No fix: The dampers/shock absorbers/suspensions are almost unbearably stiff, especially on speed bumps or bad roads (like we have in Hungary). Passengers on the rear seats and items in the trunk are bouncing even when approaching a speed bump with very low speed.

3. No fix: I believe the EV mode should not work on highways above 70-80km/h, rather the iCE should kick-in. For example: you travel from 40km to a city on a highway and by the time you reach the city limits you end up with an empty battery, thus using ICE in the city. This is definitely a bad design choice.

4. No fix: When turning on AC in Auto mode, it does not allow you to switch the airflow direction (for ex to straight on + legs, or straigth+windows), when I change it, the Auto mode stops and you are in manual mode....

5. No fix: Seat and steering wheel heating kicks-in randomly

6. No fix: Tailgate opening is a bit too low: I'm 1,85m tall, I frequently bump my head into it...

7. No fix: Estimating range kms is extremely bad:

• in EV: sometimes it shows 70-90kms after a night charge and then it runs down 3km/1km
• in ICE: when showing 80kms range, I can only fill it up with ~38l of gas, some people say in forums that the tank is 50liters, I do not think I have that heavy foot to have 15l/100km... . The regular ICE range displayed after refuelling is ~400kms, which is fairly bad for if the tank is really 50l... I can not figure out my gasoline consumption: the display says 27,2km/kwh and 6,3l/100km, but I use it mostly in the city with EV mode. For ICE they recommended changing the sensor, will be curious after today's change.

8. No fix: Regular charger is too sensitive and stops very frequently: I have solar panels at home, and the service is thinking that voltage variations might stop the charging.
But then it should retry in 10-15mins. Or at least should send a MyMazda app message saying the charging stopped (like it sends about the start....)

9. No fix: There is a weird vibration noise between 50-70kmhours...

10. Instructiuons provided to adjust the sensivity to medium from high: Lane assist warning chymes even when nobody is around me and even when I signal lane change it tries to steer me back...
Far too many chymes: once we were travelling during the night with some passengers sleeping and the frequent chymes were really annoying...

12. No fix: Sometimes my front suspension gives squeeky noise when turning the wheel on a driveway...

13. No fix: When you turn off the car, you should be able to close the windows without turning the car on again...

14. No fix: I believe the inner temperature sensor is not ok, during winter I set the aircon to 21C and I bet it warms it much higher, but I never measured it...

 

[BlazeForth]

Experiences after my first year 20k km service: Overall a bad car (software, hardware), will never buy a car in the first year release.

I have a new issue after the service: my electric range is lower than last winter (now 31km displayed when fully charged - barely doing 23km in a city... last winter the lowest displayed range was 36km)... Suspecting software update, as when "fully discharged" and displays 1km, the apps shows 24%...

My issues to the garage for the 20km service, no real fixes...

1. No fix: The dampers/shock absorbers/suspensions are almost unbearably stiff, especially on speed bumps or bad roads (like we have in Hungary). Passengers on the rear seats and items in the trunk are bouncing even when approaching a speed bump with very low speed.

3. No fix: I believe the EV mode should not work on highways above 70-80km/h, rather the iCE should kick-in. For example: you travel from 40km to a city on a highway and by the time you reach the city limits you end up with an empty battery, thus using ICE in the city. This is definitely a bad design choice.

4. No fix: When turning on AC in Auto mode, it does not allow you to switch the airflow direction (for ex to straight on + legs, or straigth+windows), when I change it, the Auto mode stops and you are in manual mode....

5. No fix: Seat and steering wheel heating kicks-in randomly

6. No fix: Tailgate opening is a bit too low: I'm 1,85m tall, I frequently bump my head into it...

7. No fix: Estimating range kms is extremely bad:

• in EV: sometimes it shows 70-90kms after a night charge and then it runs down 3km/1km
• in ICE: when showing 80kms range, I can only fill it up with ~38l of gas, some people say in forums that the tank is 50liters, I do not think I have that heavy foot to have 15l/100km... . The regular ICE range displayed after refuelling is ~400kms, which is fairly bad for if the tank is really 50l... I can not figure out my gasoline consumption: the display says 27,2km/kwh and 6,3l/100km, but I use it mostly in the city with EV mode. For ICE they recommended changing the sensor, will be curious after today's change.

8. No fix: Regular charger is too sensitive and stops very frequently: I have solar panels at home, and the service is thinking that voltage variations might stop the charging.
But then it should retry in 10-15mins. Or at least should send a MyMazda app message saying the charging stopped (like it sends about the start....)

9. No fix: There is a weird vibration noise between 50-70kmhours...

10. Instructiuons provided to adjust the sensivity to medium from high: Lane assist warning chymes even when nobody is around me and even when I signal lane change it tries to steer me back...
Far too many chymes: once we were travelling during the night with some passengers sleeping and the frequent chymes were really annoying...

12. No fix: Sometimes my front suspension gives squeeky noise when turning the wheel on a driveway...

13. No fix: When you turn off the car, you should be able to close the windows without turning the car on again...

14. No fix: I believe the inner temperature sensor is not ok, during winter I set the aircon to 21C and I bet it warms it much higher, but I never measured it...

1. Waiting for an aftermarket comfort suspension.

3. That's what an EV mode is. They missed hybrid mode, but this can be achieved a bit by pressing the charge button and set the % to reserve for city purpose.

4. My previous toyota does the same. I suppose all japanese does this.

13. I agree, which is extremely annoying sometimes.

14. I find the above 19C is really warm. So I always set 20C when preheating.


most of the issues you've pointed is widely discussed in this forum and fb group. It's just Mazda is really slow in confirming issues and releasing a fix. There won't be ever a suspension fix though, but for me the ride settled a bit more after a few thousand miles(still bouncing, but not like new).

 

[Dnar]

1. Waiting for an aftermarket comfort suspension.

3. That's what an EV mode is. They missed hybrid mode, but this can be achieved a bit by pressing the charge button and set the % to reserve for city purpose.

4. My previous toyota does the same. I suppose all japanese does this.

13. I agree, which is extremely annoying sometimes.

14. I find the above 19C is really warm. So I always set 20C when preheating.


most of the issues you've pointed is widely discussed in this forum and fb group. It's just Mazda is really slow in confirming issues and releasing a fix. There won't be ever a suspension fix though, but for me the ride settled a bit more after a few thousand miles(still bouncing, but not like new).

Thanks a lot BlazeForth for your reply, I know it is discussed, I read the whole thread, just wanted to show that even after 1 year there are no fixes, although most of what I'm annoyed are softare issues. For the new suspension: I gave up already...

With the charge mode: it is a workaround with a cost (higher fuel consumption) that a user has to conciously apply, when a software solution would be extremely easy to code: turn off EV mode above 80km/hrs...
About internal temperature: yesterday I had it at 20C and had to set it to lower (18) as it got too warm after 20mins of drive.I will take a thermometer with me next time and make some photos for the garage...

 

[PCM]

Frankly, it's unacceptable that software issues have not yet been resolved!

 

[BlazeForth]

Thanks a lot BlazeForth for your reply, I know it is discussed, I read the whole thread, just wanted to show that even after 1 year there are no fixes, although most of what I'm annoyed are softare issues. For the new suspension: I gave up already...

With the charge mode: it is a workaround with a cost (higher fuel consumption) that a user has to conciously apply, when a software solution would be extremely easy to code: turn off EV mode above 80km/hrs...
About internal temperature: yesterday I had it at 20C and had to set it to lower (18) as it got too warm after 20mins of drive.I will take a thermometer with me next time and make some photos for the garage...

I hope someone makes an aftermarket dampers. Koni's isn't that good, so there is still an oppurtunity for someone to make one and people will flood to buy them.

 

[cxega]

Frankly, it's unacceptable that software issues have not yet been resolved!

You will be amazed, but these days is more difficult to fix cars software issues (due to all the complexity and interdependencies) than fixing the mechanical problems.
Looks at VAG, ending up firing the Board of their software company.
If they needed to postpone some of their Audis / Porsches lunches even with 1y, not to mentioned completely screwing up the Golf / iDs, what can we expect from a much smaller player as Mazda?

 

[rmatyi]

Experiences after my first year 20k km service: Overall a bad car (software, hardware), will never buy a car in the first year release.

I have a new issue after the service: my electric range is lower than last winter (now 31km displayed when fully charged - barely doing 23km in a city... last winter the lowest displayed range was 36km)... Suspecting software update, as when "fully discharged" and displays 1km, the apps shows 24%...

My issues to the garage for the 20km service, no real fixes...

1. No fix: The dampers/shock absorbers/suspensions are almost unbearably stiff, especially on speed bumps or bad roads (like we have in Hungary). Passengers on the rear seats and items in the trunk are bouncing even when approaching a speed bump with very low speed.

3. No fix: I believe the EV mode should not work on highways above 70-80km/h, rather the iCE should kick-in. For example: you travel from 40km to a city on a highway and by the time you reach the city limits you end up with an empty battery, thus using ICE in the city. This is definitely a bad design choice.

4. No fix: When turning on AC in Auto mode, it does not allow you to switch the airflow direction (for ex to straight on + legs, or straigth+windows), when I change it, the Auto mode stops and you are in manual mode....

5. No fix: Seat and steering wheel heating kicks-in randomly

6. No fix: Tailgate opening is a bit too low: I'm 1,85m tall, I frequently bump my head into it...

7. No fix: Estimating range kms is extremely bad:

• in EV: sometimes it shows 70-90kms after a night charge and then it runs down 3km/1km
• in ICE: when showing 80kms range, I can only fill it up with ~38l of gas, some people say in forums that the tank is 50liters, I do not think I have that heavy foot to have 15l/100km... . The regular ICE range displayed after refuelling is ~400kms, which is fairly bad for if the tank is really 50l... I can not figure out my gasoline consumption: the display says 27,2km/kwh and 6,3l/100km, but I use it mostly in the city with EV mode. For ICE they recommended changing the sensor, will be curious after today's change.

8. No fix: Regular charger is too sensitive and stops very frequently: I have solar panels at home, and the service is thinking that voltage variations might stop the charging.
But then it should retry in 10-15mins. Or at least should send a MyMazda app message saying the charging stopped (like it sends about the start....)

9. No fix: There is a weird vibration noise between 50-70kmhours...

10. Instructiuons provided to adjust the sensivity to medium from high: Lane assist warning chymes even when nobody is around me and even when I signal lane change it tries to steer me back...
Far too many chymes: once we were travelling during the night with some passengers sleeping and the frequent chymes were really annoying...

12. No fix: Sometimes my front suspension gives squeeky noise when turning the wheel on a driveway...

13. No fix: When you turn off the car, you should be able to close the windows without turning the car on again...

14. No fix: I believe the inner temperature sensor is not ok, during winter I set the aircon to 21C and I bet it warms it much higher, but I never measured it...

Hi!

4.: Yes it turns of "auto", but it stays in semi-auto mode (you changed the airflow direction, so it is not auto anymore, but the car controls the fan speed automaticaly9

5.: There is some comfort option, where you can set to control the steering heating and the seat heating/cooling according the climate control. If you turned off this option and still kicks in randomly than that's an error.