[cxega]

I hope someone makes an aftermarket dampers. Koni's isn't that good, so there is still an oppurtunity for someone to make one and people will flood to buy them.

I was almost buying them too (Koni).
But is still a pre-set damper, with how Koni thinks the dampers should oscillate. Some will love them some will not. If I still need to pay extra for a better ride, I wanted something were I can have the option to adjust the dampers myself (preferable in-car remotely / via app).
So I am prepare to wait a little bit more until something will come on the market, even it will cost definitely more. I don’t know when / if Mazda will do anything on this.
I know there are some players in the market, incl. Blitz from Japan that are due to release some adjustable coilovers soon for the CX-60 diesel and are WIP for PHEV.
Let’s see how much will be in Europe, In Japan I think will be on the 2 kEur+

 

[Southeastern]

I hope someone makes an aftermarket dampers. Koni's isn't that good, so there is still an oppurtunity for someone to make one and people will flood to buy them.

Its not the dampers.

Soft dampers do not work (Mazda) , firm dampers do not work (Koni), I believe in combination with poor bush and wishbone design its the spring weighting/loading that is the problem, which is why as youve mentioned before, youve observed some slight increase in comfort the more miles the car does.

Sadly, it will be difficult to find a manufacturer who will alter the spring loading - the likes of Eibach and HR will keep the manufacturers weight when lowering etc, changing this could have issues if they failed etc so I doubt anyone would want to take that chance. It would take a fair bit of RD to get it right.

Coilovers MAY work if designed for comfort like the KW Street Comfort units, but then your car becomes modified and with the price of insurance already double to triple on these over what we where paying last year, insuring a modified one of these could be astronomical.

 

[Dnar]

You will be amazed, but these days is more difficult to fix cars software issues (due to all the complexity and interdependencies) than fixing the mechanical problems.
Looks at VAG, ending up firing the Board of their software company.
If they needed to postpone some of their Audis / Porsches lunches even with 1y, not to mentioned completely screwing up the Golf / iDs, what can we expect from a much smaller player as Mazda?

Shifting from EV mode to ICE exists already when it battery reaches ~20%, so such a control exists. To shut it off above 80km/hr would be a similar switch.

 

[cxega]

Its not the dampers.

Soft dampers do not work (Mazda) , firm dampers do not work (Koni), I believe in combination with poor bush and wishbone design its the spring weighting/loading that is the problem, which is why as youve mentioned before, youve observed some slight increase in comfort the more miles the car does.

Sadly, it will be difficult to find a manufacturer who will alter the spring loading - the likes of Eibach and HR will keep the manufacturers weight when lowering etc, changing this could have issues if they failed etc so I doubt anyone would want to take that chance. It would take a fair bit of RD to get it right.

Coilovers MAY work if designed for comfort like the KW Street Comfort units, but then your car becomes modified and with the price of insurance already double to triple on these over what we where paying last year, insuring a modified one of these could be astronomical.

On the Suspension from KW: DDC ECU will be nice if KW ever decide to do one for Mazda’s CX-60. Although will be way to expensive.

On the CX-60 German Facebook page there was someone asking them if they gone do something for the CX-60, but unfortunately not in their plans for the moment.

 

[Dex]

I was texting with KW, they said, they don’t have anything and don’t have any plans in the future for this car. Hot potato, they don’t wanna touch it.

 

[Southeastern]

On the Suspension from KW: DDC ECU will be nice if KW ever decide to do one for Mazda’s CX-60. Although will be way to expensive.

On the CX-60 German Facebook page there was someone asking them if they gone do something for the CX-60, but unfortunately not in their plans for the moment.

Coilovers tho, hard to insure in the UK as the car becomes modified. I dont know about Germany but in the UK Insurers either dont want to touch modified cars or charge astronimically for doing so. My insurance has almost trippled on this car in 9 months, so I couldnt even afford to insure it with coilovers!

 

[Dex]

@Southeastern

do you have a rough number? How much is trippled? I was paying around 670€ for full coverage, will be around 750€ in coming year.

 

[Southeastern]

@Southeastern

do you have a rough number? How much is trippled? I was paying around 670€ for full coverage, will be around 750€ in coming year.

When I insured my replacement CX60 in March it was £396, if I insure it today it will cost £1174. None of my circumstances have changed.

In the UK Insurers are blaming the rise in costs to replace EV vehicles once in an accident because the majority off the time they cant be replaced. In theory, ICE vehicle owners are paying for the wealthy people who could afford new PHEVs and EV's.

 

[cxega]

Shifting from EV mode to ICE exists already when it battery reaches ~20%, so such a control exists. To shut it off above 80km/hr would be a similar switch.

It is not as simple as that. You will still need to program/code it, then run a lot of tests.

As it is now - when the car computer consider it necessary, the switch from EV to ICE is also done via an algorithm, based on a lot of other parameters. You may have noticed it is not always at 20%. In summer times this happens when the battery is even 5-10%, comparing to winter when (whilst driving in EV mode) I experience EV- ICE switch even when battery still had 30% reserve. Not no mentioned in the situation for requests for extra power (with long / hard acceleration).

I think Mazda have considered (with Recharge button ON and a specific % set-up) that a certain battery can be used , e.g. while motorway driving (I noticed it a lot - a Blue indicator with “Boosting” can be seen in the Dashboard with hard acceleration) then the car recovers the consumed battery % via regeneration (which is OK) 👍🏻 OR additional petrol burning (not OK) 🥵

Don’t get me wrong - I think is still a good request to ask Mazda for such an option / program (with 100% ICE only, no EV engine at all), especially for Motorway drive when you need to reserve a certain % for city drive at your destination.

But I think this is what the Recharge button is for 😉 - in Mazda’s view!

 

[Dex]

396 was indeed a good price. The increase is sick yeah

 

[cxega]

I was texting with KW, they said, they don’t have anything and don’t have any plans in the future for this car. Hot potato, they don’t wanna touch it.

Shame to them.
But I can understand them. Why to bother to try to fix a car with a lot of “good ride” problems, when they can fine-tune and increase performance on a lot of other good cars up there. And I think they had a look at Mazda CX-60 and said a big No No.
In order to fix Mazda CX-60 ride will definitely need more than dampers/coilovers change.
A completely suspension redesign - focus on Comfort, OR air suspension.

 

[Southeastern]

Shame to them.
But I can understand them. Why to bother to try to fix a car with a lot of “good ride” problems, when they can fine-tune and increase performance on a lot of other good cars up there. And I think they had a look at Mazda CX-60 and said a big No No.
In order to fix Mazda CX-60 ride will definitely need more than dampers/coilovers change.
A completely suspension redesign - focus on Comfort, OR air suspension.

Mazda got confused and got it wrong. They believed the 1990's approach to handling (hard springs to reduce roll) is what their luxury premium vehicle needed, and it turned into a mess. As I've discovered, Mazda will never admit wrong, so I doubt we will ever see a change, at least not for existing owners. It takes them over a year to fix the tailgate rattle/striker pin issue and its still not done! Can you imagine how long it will take them to sort the suspension out if they actually ever accepted it was a problem? lol

 

[cxega]

Mazda got confused and got it wrong. They believed the 1990's approach to handling (hard springs to reduce roll) is what their luxury premium vehicle needed, and it turned into a mess. As I've discovered, Mazda will never admit wrong, so I doubt we will ever see a change, at least not for existing owners. It takes them over a year to fix the tailgate rattle/striker pin issue and its still not done! Can you imagine how long it will take them to sort the suspension out if they actually ever accepted it was a problem? lol

I fully agree with you on this.
But they could have looked and ask for some help from their big uncle Toyota who has Lexus and ask for some advice from them on what premium should be. But they didn’t want Lexus / Mercedes comfort. They wanted BMW one. Well - that’s why BMW is where it is today, and Mazda, unfortunately not.
I would have loved a X3 / Q5 as a new car for my wife (city, job, kid and me weekends and holiday , but would have been an extra 20k-30k Eur out of my pocket, plus longer time to deliver, and with longer delivery time I would have also lost on the German Gov. premium on Hybrids (in Germany ended 31.12.2022). Not to say I’ve got fooled by Mazda CX-5 success (which is a very food car in its segment), and thought Mazda can replicate this in an upper/premium class.
I think in the end you got what you are paying for.

 

[Southeastern]

I fully agree with you on this.
But they could have looked and ask for some help from their big uncle Toyota who has Lexus and ask for some advice from them on what premium should be. But they didn’t want Lexus / Mercedes comfort. They wanted BMW one. Well - that’s why BMW is where it is today, and Mazda, unfortunately not.
I would have loved a X3 / Q5 as a new car for my wife (city, job, kid and me weekends and holiday , but would have been an extra 20k-30k Eur out of my pocket, plus longer time to deliver, and with longer delivery time I would have also lost on the German Gov. premium on Hybrids (in Germany ended 31.12.2022). Not to say I’ve got fooled by Mazda CX-5 success (which is a very food car in its segment), and thought Mazda can replicate this in an upper/premium class.
I think in the end you got what you are paying for.

Yeah, its been a long time from when we had to have a brittle hard suspension to be 'sporty' , you can have both these days without massive investment and part cost. I dont even think it needed huge investment to make it even someway just a bit more comfortable, but I think it was a case of cost over performance.

 

[cxega]

Yeah, its been a long time from when we had to have a brittle hard suspension to be 'sporty' , you can have both these days without massive investment and part cost. I dont even think it needed huge investment to make it even someway just a bit more comfortable, but I think it was a case of cost over performance.

Yep, unfortunately!

Volvo has just updated its 2 XC60 PHEVs (called Recharge). Both new / updated battery and updated electric motor, just the petrol(s) have different power (T6 and T8).
I am not their fun, since I had a very bad experience with a XC40 last year (and we needed to Reject/Return the car).

But what I am trying to tell is that with this mid or end life-update, the Media is still praising Volvo for their good ride:

• T6 being a “really comfortable car due to its suspension , with a cabin that is well insulated from noise and safe and conventional cornering dynamics”
• and for their T8 version although “you are not at the controls of a sports car by any means, you do notice the effect and quality of the Öhlins shock absorbers : they give a much more precise and direct driving feel without any noticeable loss of comfort despite its greatest firmness”. YEP - Ölhins!

But also true, you need to pay up from approx. 87 kEur for a T8 Polestar Engineered version in Germany.

I think Mazda could have worked something similar here for their CX-60! A more conventions suspension version - but more comfortable, to keep the cost in budget and delivery on expected margins, and a more sportier but yet comfortable version (whatever: adjustable, pneumatic, air, adaptive, etc) for witch they could have charged extra 1-1.5 kEur.

I think a lot of people would have been really OK with a more comfortable suspension, and for a real premium feeling an adaptive / air suspension for this 1.5 kEur extra would have really been a nice treat!

 

[rodolfo.r.simon]

Experiences after my first year 20k km service: Overall a bad car (software, hardware), will never buy a car in the first year release.

I have a new issue after the service: my electric range is lower than last winter (now 31km displayed when fully charged - barely doing 23km in a city... last winter the lowest displayed range was 36km)... Suspecting software update, as when "fully discharged" and displays 1km, the apps shows 24%...

My issues to the garage for the 20km service, no real fixes...

1. No fix: The dampers/shock absorbers/suspensions are almost unbearably stiff, especially on speed bumps or bad roads (like we have in Hungary). Passengers on the rear seats and items in the trunk are bouncing even when approaching a speed bump with very low speed.

3. No fix: I believe the EV mode should not work on highways above 70-80km/h, rather the iCE should kick-in. For example: you travel from 40km to a city on a highway and by the time you reach the city limits you end up with an empty battery, thus using ICE in the city. This is definitely a bad design choice.

4. No fix: When turning on AC in Auto mode, it does not allow you to switch the airflow direction (for ex to straight on + legs, or straigth+windows), when I change it, the Auto mode stops and you are in manual mode....

5. No fix: Seat and steering wheel heating kicks-in randomly

6. No fix: Tailgate opening is a bit too low: I'm 1,85m tall, I frequently bump my head into it...

7. No fix: Estimating range kms is extremely bad:

• in EV: sometimes it shows 70-90kms after a night charge and then it runs down 3km/1km
• in ICE: when showing 80kms range, I can only fill it up with ~38l of gas, some people say in forums that the tank is 50liters, I do not think I have that heavy foot to have 15l/100km... . The regular ICE range displayed after refuelling is ~400kms, which is fairly bad for if the tank is really 50l... I can not figure out my gasoline consumption: the display says 27,2km/kwh and 6,3l/100km, but I use it mostly in the city with EV mode. For ICE they recommended changing the sensor, will be curious after today's change.

8. No fix: Regular charger is too sensitive and stops very frequently: I have solar panels at home, and the service is thinking that voltage variations might stop the charging.
But then it should retry in 10-15mins. Or at least should send a MyMazda app message saying the charging stopped (like it sends about the start....)

9. No fix: There is a weird vibration noise between 50-70kmhours...

10. Instructiuons provided to adjust the sensivity to medium from high: Lane assist warning chymes even when nobody is around me and even when I signal lane change it tries to steer me back...
Far too many chymes: once we were travelling during the night with some passengers sleeping and the frequent chymes were really annoying...

12. No fix: Sometimes my front suspension gives squeeky noise when turning the wheel on a driveway...

13. No fix: When you turn off the car, you should be able to close the windows without turning the car on again...

14. No fix: I believe the inner temperature sensor is not ok, during winter I set the aircon to 21C and I bet it warms it much higher, but I never measured it...

Far too many issues! I give you some data from my year of ownership. Too nr. 1 my dealer in Portugal offered and did replace all four shock absorbers for free of course. I also complained about tyre noise on highway and they dismantled all four doors to add isolation. This and a bunch of updates made the car ride much better. Is my understanding that Mazda policy is to do this jobs if the customer complains about it. On nr. 2 be aware that if you drive on a highway without battery you can switch the charge button and the ICE will charge the amount of battery you decide to go into the city. On nr 3 if you change any settings beside temperature the AC system will go into manual. Most of the cars I owned worked like that. On 5 no idea. On 6 be aware you can set the height where you want the tailgate to stop. Make sure it is at the maximum hight. Never the less if you if you are 1,85 m I guess the max. height will not be enough. On 9 it is abnormal to show 90 km range unless the car was driven plenty of km downhill. Mine has always shown more than 55 and less than 70 km for reference. When it comes to ICE with depleted battery 7.5 to 8 L/100 km driving at legal speeds. On 8 I never experienced trouble charging 7.4 kWh on an 11 kWh. Did you tested to charge with the portable 4.7 kWh from a socket to see if the car is the issue? On 7 I came across the information that after changing most of the transmission without they decided to change tires. If the car had been sitting for long or even on the ship from Japan they might have deformed. Please be aware that there have been a bunch of recalls since the launch of the car, you can enter you VIN number and it should mention any pending recall. In my case they send letters to my address. I wish you well and hope Mazda addresses the issues.

 

[rodolfo.r.simon]

Far too many issues! I give you some data from my year of ownership. Too nr. 1 my dealer in Portugal offered and did replace all four shock absorbers for free of course. I also complained about tyre noise on highway and they dismantled all four doors to add isolation. This and a bunch of updates made the car ride much better. Is my understanding that Mazda policy is to do this jobs if the customer complains about it. On nr. 2 be aware that if you drive on a highway without battery you can switch the charge button and the ICE will charge the amount of battery you decide to go into the city. On nr 3 if you change any settings beside temperature the AC system will go into manual. Most of the cars I owned worked like that. On 5 no idea. On 6 be aware you can set the height where you want the tailgate to stop. Make sure it is at the maximum hight. Never the less if you if you are 1,85 m I guess the max. height will not be enough. On 9 it is abnormal to show 90 km range unless the car was driven plenty of km downhill. Mine has always shown more than 55 and less than 70 km for reference. When it comes to ICE with depleted battery 7.5 to 8 L/100 km driving at legal speeds. On 8 I never experienced trouble charging 7.4 kWh on an 11 kWh. Did you tested to charge with the portable 4.7 kWh from a socket to see if the car is the issue? On 7 I came across the information that after changing most of the transmission without they decided to change tires. If the car had been sitting for long or even on the ship from Japan they might have deformed. Please be aware that there have been a bunch of recalls since the launch of the car, you can enter you VIN number and it should mention any pending recall. In my case they send letters to my address. I wish you well and hope Mazda addresses the issues.

Recall lookup:

Mazda recall information | Mazda UK

This site was created to make it easy for you to get accurate and timely information in the event that your vehicle has a recall

www.mazda.co.uk

 

[Dex]

It’s useless. Due to their page my car has no recalls and last week I got a letter regarding main display recall.

 

[Southeastern]

Yep, unfortunately!

Volvo has just updated its 2 XC60 PHEVs (called Recharge). Both new / updated battery and updated electric motor, just the petrol(s) have different power (T6 and T8).
I am not their fun, since I had a very bad experience with a XC40 last year (and we needed to Reject/Return the car).

But what I am trying to tell is that with this mid or end life-update, the Media is still praising Volvo for their good ride:

• T6 being a “really comfortable car due to its suspension , with a cabin that is well insulated from noise and safe and conventional cornering dynamics”
• and for their T8 version although “you are not at the controls of a sports car by any means, you do notice the effect and quality of the Öhlins shock absorbers : they give a much more precise and direct driving feel without any noticeable loss of comfort despite its greatest firmness”. YEP - Ölhins!

But also true, you need to pay up from approx. 87 kEur for a T8 Polestar Engineered version in Germany.

I think Mazda could have worked something similar here for their CX-60! A more conventions suspension version - but more comfortable, to keep the cost in budget and delivery on expected margins, and a more sportier but yet comfortable version (whatever: adjustable, pneumatic, air, adaptive, etc) for witch they could have charged extra 1-1.5 kEur.

I think a lot of people would have been really OK with a more comfortable suspension, and for a real premium feeling an adaptive / air suspension for this 1.5 kEur extra would have really been a nice treat!

Theres something we have never considered. Is the suspension design on the CX60 actually fixable in its current guise?

Considering dampers havent done that much, both Mazdas own and that shitty company I wont speak of, and Recharge in Japan hasn't come up with anything too promising other than replacing the bush in the wishbone.

Of course, Ohlins can sort it, but I doubt they would for the market this car is aimed at, I have spoken with them and its a big no at the moment, plus, the cost involved? But to be fair, I would happily throw a couple of grand out at giving me a plush ride , IF its proven it will, I won't be taking anymore chances like I did previously.

So yes, an 'optional' extra of different suspension would have been a winner for us and no doubt Mazda, but I wonder if its even possible.

 

[Southeastern]

It’s useless. Due to their page my car has no recalls and last week I got a letter regarding main display recall.

Same in the UK, I dont even get letters though. Never had a single one from Mazda, not even the 'welcome pack' we are all supposed to get