Mazda CX-70 Forum banner

Mazda Connect Firmware Update Files HERE.

4 reading
167K views 413 replies 171 participants last post by  Neven  
#1 · (Edited)
HOW TO UPDATE YOUR CARS MAZDA CONNECT MANUALLY WITH LATEST GENUINE MAZDA CONNECT FIRMWARE FILE.

YES, OWNERS CAN DO IT AND YES IS VERY EASY AND NO IT DOES NOT CANCEL YOUR NEW CAR WARRANTY AS THE FILES USED ARE MAZDA AUTHORIZED AND GENUINE SUPPLIED BY MAZDA MOTOR CORP JAPAN TO THEIR MAZDA DEALERS TO USE AND UPDATE.


Image


Be Advised I will No Longer offer Any Support to Mazda Owners who Do Not obtain these Genuine Mazda Firmware Files from Me.
If you Download from YouTube or Other Links then Do Not ask for any help from me if or when it goes bad. Most of the other 'suppliers' do not offer any Support or include Full Instructions and or are issuing the wrong files for your Country or car.
I am simply not prepared to waste my time when some of you are impatient and or cannot wait for my reply(s).

Most PC Browsers (Google Chrome or MS Edge) offer Translation from a drop down, top far right.


WARNING: DO NOT USE ANY SMART PHONE TO DOWNLOAD FIRMWARE AND INSTALL OF FIRMWARE ONTO USB FLASH DRIVE....... ONLY USE A WINDOWS 11 PC - LAPTOP.

NOTE: THERE ARE SOME PEOPLE CHARGING YOU FOR THESE UPDATES IN RUSSIA or UKRAINE, I NEVER CHARGE YOU, YOU DO NOT PAY FOR NEW FILES, EVER!
ALSO NOTE: YOU CAN NOT CHANGE or SWAP INFOTAINMENT SYSTEMS.

ALL EXPORT CX-60s USE the 7th GENERATION MAZDA CONNECT.
7th Gen MAZDA HOME SCREEN has the White Text on Black Screen (like above).

6th Gen MAZDA HOME SCREEN has the Red Select Icons on Black Screen.

How to Reveal the FULL Version Numbers Screen Below NOW NEEDED in Your Mazda for the Correct FIRMWARE Replacement.


1. Turn on ignition or ACC with push button start (with Radio ON).
2. Press the volume mute button and keep pressing it at same time press the Music and Favorite buttons at the same time for 3-5 seconds and the "Diagnostic Test" SCREEN will next appear.
3. Scroll UP or DOWN this list on screen by TURNING your Commander Knob up or down (see each Orange Highlighted).
4. Select light orange “Service Information” on the screen by
Pressing Down on your Commander Knob once.
5. Select orange “Connected Device Information” on the screen.
6. Select orange “CMU” on the screen.
7. See "Device Version Information CMU" screen.
8. See ECU Software Number '7000C0A-NA06_12006' (Example).
All the Numbers + Letters from 70xxCxx-xxxx_xxxxx is what we need to know.
Record Your Numbers and the hit the RETURN Arrow to Exit Test.


Image

Image


Above Example when you search your Version Information in your GEN 7 Mazda Connect in SETTINGS....CX-60 will read 7000C0A-EU07_140?? or from 2024MY 7230C1A-EU11_100??.
Image


FOLLOW ME
If you want to get instant notifications when I post New Content say on Bulletins or Firmware Updates just Click on my ASH8 Avatar, see the pop-up then Click on the '+ FOLLOW' Tab on Bottom Left of pop-up, it is that easy.


THE SCREEN PIC OF YOUR CMU DEVICE VERSION INFORMATION The 7000C0A-NA06_12006 tells me what is in your Mazda Right Now.
PLEASE INCLUDE A PICTURE AS SHOWN IN " DEVICE VERSION INFORMATION CMU" LIKE ABOVE, SEE BELOW ON HOW TO INCLUDE A PICTURE IN YOUR PRIVATE MESSAGE TO ME....ONLY USE A LAPTOP or PC as many phones will not permit. As there is NOW more than One Version which is NOT INTERCHANGEABLE I will Not issue without a Picture or Full VIN.


Updated VERSION From 2025 MY Onwards ONLY>>>>
NOTE: From 2025MY the EU CX-60 has an ALL NEW FIRMWARE Version.
7230C1A-EU11_10006
PLEASE ALSO NOTE: I DO NOT POSSESS ANY FIRMWARE UPDATE FOR Any
7230C1A-EU11_10006 CONNECT SYSTEM;
AND NO YOU CAN NOT INSTALL THIS VERSION OVER WHAT YOU NOW ALREADY HAVE Now in Your CX-60. AGAIN! PLEASE DO NOT ASK FOR FILE AS I DO NOT POSSESS IT.

7000C0A-EU07-14024
For Europe, UK, Australia, NZ up to and INCLUDING 2022-2023MY.
7000C0A-RU07-14018 For RUSSIA up to and INCLUDING 2022-2023MY.
NOTE: Until further Notice OTA or Over The Air Updates for items like Mazda Connect is NLA (No Longer Available).
I do not know when or if ever this resumes as the issue being OTA is Limited to 250Mb File Size MAX


I DO NOT HAVE ANY FIRMWARE For General Markets like 4A07 or JP07.

If your CX-60 is Below this version number I suggest you complain of an issue with Connect to get your Mazda Dealer to update your cars Mazda Connect file, or if you are tech savvy we can supply you with a download link and full instructions on how to, it's very very easy!.

You Must PRIVATE MESSAGE me as the Download links CANNOT be posted publicly. New Members must post in Forum to Qualify.
>>>>Click on this to Message Me.**


PLEASE DO NOT ASK for FIRMWARE FILES in MULTIPLE MAZDA FORUMS.?
IF YOU ARE Messaging "ASH8" which is ME, then I Am THE SAME PERSON !
You won't get what you want any faster, but create more work for me
;)


Image


Image


NOTE: It can take up to 14 hours for me to reply to you as I am in another country, please be patient. Do not download files from unknown sources as they offer zero support or can be completely wrong files.


Yes my files are Genuine Mazda files and I wish there was not a need to help Mazda owners as unfortunately Mazda Dealers are very poor at updating systems, many techs are still just too old school and reluctant to touch and even more sadly so many Service guys lie to your face, saying updates are done when they are not touched.

Do not rely on your Mazda Dealer to update your Firmware for Connect as most never will unless you complain of a specific issue or fault.

Unfortunately Mazda OTA (over the air if equipped) updates are also problematic, but one day Mazda will get on-top of it.

Gracenote (Music File Names etc) are not included with Standalone Connect Firmware Update, thanks to Marko here is a link from Mazda retail (Open to Public) to download yourself with latest available.
GRACENOTE DATABASE UPDATE | MAZDA CONNECT

What Hardware is Needed...
Obviously the .kwi Software File which is now updated and then a suitable USB Flash Drive Unit, like...

TYPE A (Square-Male) to....will also need a USB C Adapter...
TYPE C (Oval Shape-Male)....
YES You can use an ADAPTER Type A to Type C....

WHAT USB FLASH DRIVE TO USE (Preferably No Larger than 32GB in size).
Image


DO NOT USE any Multi Port Point Adapter Types.
DO NOT USE ANY ‘’MICRO USB CARDS’’ MOUNTED INTO ANY USB DRIVE.


GRACENOTE
File for Music Album Art can be downloaded directly from Mazda to your PC, you then put onto a USB Flash Drive and install yourself MANUALLY in your cars USB Port...Select your Region first...See Link.
 
#2 · (Edited)
If you want to get your Mazda Dealer to update the firmware of your CX-60s Mazda Connect you MUST complain to them of an issue as 9 times out of 10 your Dealer will not update to latest file as Mazda Japan will only pay your Dealer under Warranty if there is a causal problem.

I suggest you mention to Dealer that your Mazda Connect Screen just freezes and then reboots by itself. This is a known issue on some CX-60s which is fixed with this latest firmware update.

CX-60 Firmware UPDATE is now available For EU07 and RU07 ONLY.
Below is the New FIXES AND New CHANGELOG for 14024
and BEFORE for CX-60 for EU/UK/AU/NZ or ANY Models with 7000C0A-EU07- 1****
The LATEST Firmware for CX-60 is Version 14024.
7000C0A-EU07-14024
For Europe, UK, Australia and New Zealand
7000C0A-RU07-14018 For RUSSIA, No 14024 is available for Russia.

PLEASE NOTE: From 2025MY the EU CX-60 has an ALL NEW FIRMWARE Version.
7230C1A-EU11_10006
PLEASE ALSO NOTE: I DO NOT POSSESS ANY FIRMWARE UPDATE FOR Any 7230C1A-EU11_10006 CONNECT SYSTEM;
and NO YOU CAN NOT INSTALL THIS VERSION OVER WHAT YOU NOW ALREADY HAVE Now in Your CX-60. AGAIN! PLEASE DO NOT ASK for EU11 FILE as I DO NOT Posse IT.


SYMPTOMS
The following changes have been made or the symptoms can be solved by the latest software (Ver. 7000C0A-EU07_14024).

(Ver. 7000C0A-EU07_14024)
  • Android Auto screen may not appear if the ignition is turned on while an Android device is connected.
  • The center display sometimes blinks. It may also continue to blink for a few seconds after turning off the ignition.
  • CarPlay wireless connection may fail.
  • When a smartphone is connected to a USB port while being connected to CarPlay wireless, the smartphone may not be charged.
  • While using navigation, the speed limits guidance may be incorrectly displayed.
  • When searching for a charging station, number of the available stations may not be displayed.
  • While synchronizing with GPS, incorrect time may be displayed.
  • While using navigation, speed camera icons may not be displayed on the route.
  • While using navigation, exit information may not be displayed.
  • When entering a school zone, guidance message may not be spoken.
  • When the first crossing is located within 5 km and the second crossing is located further than 5 km, the screen image may not be displayed correctly.
  • Guidance message for Congestion Charge Zone may be spoken where not applicable.
  • Although SD card is removed, a navigation guidance may be displayed in Active Driving Display and/or the center display.
  • A navigation command by voice recognition may display Mazda Connect incorrectly.
  • While driving on the Autobahn with the language set to English, the exit names on the Autobahn are sometimes announced in a language other than the set language.
  • When using the navigation, the destination guidance screen on the Active Driving Display freezes.
  • Address numbers with more than five digits are not recognized by the voice recognition system.
  • When using voice recognition, facility names cannot be searched.
  • After deleting multiple destinations, pressing the commander button may sometimes not display the menu.
  • Even when the Speed Camera setting is set to 'Audible & Visual Alerts,' there are times when no audible warning is given, although the camera is recognized on the screen.
(Ver. 7000C0A-EU07_14018)
  • While using navigation on toll roads, there may be frequent announcements of "Toll road ahead " with poor voice guidance quality.
  • When using voice recognition for address search in the navigation system, it may search for addresses with Germany instead of the domestic location.
  • While using navigation on the Autobahn, a route number may be spoken in a language different from the set language.
  • When multiple destinations are set in the navigation, the total distance may be not displayed.
  • The voice guidance for navigation in Finnish and German is immature.
  • The speed units on Traffic Sign Recognition (TSR) system may be incorrectly displayed.
  • While using navigation, the speed limits guidance may be incorrectly displayed.
  • When starting navigation, it may take some time for the navigation guidance to start speaking.
  • When searching for navigation, a blank space may appear in the search results.
  • After editing a USB audio playlist, the playlist may not resume playback.
  • DTC U3000:47 may not be cleared unless IG-OFF/ON.
  • The following symptoms regarding the Driver Personalization System have been modified.
- Manual switching to registered drivers may not be performed just after engine start.
- The authentication result may not be displayed.
  • The alert screen for operation which is displayed just after IG-ON may continue to be displayed for about 30 seconds.
  • i-ACTIVSENSE system inspection may be displayed unnecessarily.
  • It may not be possible to connect to the iPhone.
  • The CarPlay icon may not be displayed.
  • Smartphone device name may not be displayed in the "Set Phone Connection Order".
  • Mazda Connect operation may not be available.
  • Just after starting the engine, the camera image and other image sources may overlap.
  • Mazda Connect screen may not be displayed when connecting to CarPlay.
  • Mazda Connect may freeze.
  • When changing the listening position settings, the positions of check marks that are not being operated may change.

(Ver. 7000C0A-EU07_14016)
  • An incorrect screen may be displayed when connecting to Android Auto.
  • Communication restriction mode is set while the Driver Personalization System is displaying
    the authentication result, an incorrect screen may be displayed

(Ver. 7000C0A-EU07_14012)
  • Pressing the mute button may not pause music playback.
  • Mazda Connect may restart.
  • CarPlay wireless connection may not be possible to switch to Bluetooth® connection.
  • When using CarPlay navigation, the remaining distance to the next right or left turn point displayed in ADD (Active Driving Display) may not change.
  • CarPlay wireless connection may fail.
  • When switching Driver IDs, the speech recognition language may not be switched.
  • When deleting Driver ID from Personalization System, the language setting becomes English.
  • After removing and reinstalling the battery, the customization setting value may change.
  • "For iOS 15,
    When CarPlay receives a call while the display is off, the ringtone and the sound of CarPlay Music may overlap.
    Cannot pick up the CarPlay phone calls with steering wheel switch.
  • Navigation may freeze.
  • The system may reboot every 20 seconds.
The FIRMWARE upgrades will stay at 100% for quite a while before showing the COMPLETED BLUE SCREEN.
Be patient is required.

-------------------
Note: YOU CAN NOT INSTALL WRONG FIRMWARE IN ANY GEN 7 MAZDA CONNECT, PLUS YOU CAN NOT CHANGE THE COUNTRY FIRMWARE VERSIONS LIKE NA to EU or to 4A or Visa Versa.

Your Cars CMU WILL NEVER ACCEPT ANY INCOMPATIBLE FILES.

YOU ALSO CAN NOT INSTALL or CHANGE TO ANOTHER MODEL VERSION LIKE NA07 to NA11, or EU03 to EU07 or NA07 to EU07.

You can ONLY Update the Original Version that is currently installed from Mazda in your car now if, repeat if any update is available like NA11-10008 Updated to NA11-10014.

--------------------
7000C0A-EU07-14024 For Europe, UK, Australia and New Zealand has just been released in December 2024,
As we know ALL Firmware Updates are released to Fix known Issues in Mazda Connect for EU/AU CX-60.
See the Changelogs Above.
 
#25 ·
If you want to get your Mazda Dealer to update the firmware of your CX-60s Mazda Connect you MUST complain to them of an issue as 9 times out of 10 your Dealer will not update to latest file as Mazda Japan will only pay your Dealer under Warranty if there is a causal problem.

I suggest you mention to Dealer that your Mazda Connect Screen just freezes and then reboots by itself. This is a known issue on some CX-60s which is fixed with this latest firmware update.
Hello. Has there been an update yet? from 14012?
 
#4 ·
Here is the changelog with 14012 Mazda Connect Firmware update...

SYMPTOMS
The following symptoms can be solved or changes have been made by the latest software (Ver. 7000C0A-EU07_14012).

(Ver. 7000C0A-EU07_14012)

Pressing the mute button may not pause music playback.

Mazda Connect may restart.

CarPlay wireless connection may not be possible to switch to Bluetooth® connection.

When using CarPlay navigation, the remaining distance to the next right or left turn point displayed in ADD (Active Driving Display) may not change.

CarPlay wireless connection may fail.

When switching Driver IDs, the speech recognition language may not be switched.

When deleting Driver ID from Personalization System, the language setting becomes English.

After removing and reinstalling the battery, the customization setting value may change.

"For iOS 15,
When CarPlay receives a call while the display is off, the ringtone and the sound of CarPlay Music may overlap.
Cannot pick up the CarPlay phone calls with steering wheel switch.
Navigation may freeze.
The system may reboot every 20 seconds.

NOTE:
  • iPod, iPhone, and Apple CarPlay are registered trademarks of Apple Inc.
  • Android and Android Auto are registered trademarks of Google LLC.
  • The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc.
 
#11 ·
Mazda has just released Firmware updates for CX-60 Mazda Connect.
This is the second release for Mazda Connect in Europe and UK.
New is...

EU07 14012.kwi about 1.08GB in file size.
14008 was last update.

If your CX-60 is Below this version number I suggest you complain of an issue with Connect to get your Mazda Dealer to update your cars Mazda Connect file, or if you are tech savvy we can supply you with a download link and full instructions on how to, it's very very easy!.

You Must message me as the Download links CANNOT be posted publicly.
Yes they are genuine files and I wish there was not a need to help Mazda owners as unfortunately Mazda Dealers are very poor at updating systems, many techs are still just too old school and reluctant.

Unfortunately Mazda OTA (over the air if equipped) updates are also problematic, but one day Mazda will get ontop of it.
Is it possible to get new software for CX60, thank you in advance and best regards
 
#19 ·
Mazda tocmai a lansat actualizări de firmware pentru CX-60 Mazda Connect.
Aceasta este a doua versiune pentru Mazda Connect în Europa și Marea Britanie.
Nou este...

EU07 14012.kwi dimensiunea fișierului este de aproximativ 1,08 GB.
14008 a fost ultima actualizare.

Dacă CX-60 dvs. este sub acest număr de versiune, vă sugerez să vă plângeți de o problemă cu Connect pentru a solicita dealerului dvs. Mazda să vă actualizeze fișierul Mazda Connect al mașinilor sau, dacă sunteți cunoscător în tehnologie, vă putem furniza un link de descărcare și instrucțiuni complete despre cum să, este foarte foarte ușor!.

Trebuie să-mi trimiteți un mesaj deoarece linkurile de descărcare NU POATE fi postate public.
Da, sunt fișiere autentice și mi-aș dori să nu fie nevoie să îi ajutăm pe proprietarii Mazda, deoarece, din păcate, dealerii Mazda sunt foarte slabi la actualizarea sistemelor, mulți tehnicieni sunt încă prea vechi și reticente.

Din păcate, actualizările Mazda OTA (over-air, dacă sunt echipate) sunt, de asemenea, problematice, dar într-o zi Mazda va trece peste ele.
[/CITAT]
Bună ziua. As dori și eu link ul., va rog. Viorelasg@yahoo.com acum am versiunea 14004.
Multumesc
 
#20 ·
Multumesc, a functionat! Am observat, la prima vedere, ca schimba mult mai lin vitezele acum.
Sunt curios, dupa schimbarea amortizoarelor si a barii stabilizatoare, chiar nu mai topaie masina asa la drumuri de nivelate?
Ca si mie mi se pare ca masina face balans la viteza pe drum denivelat. O testez astazi mai atent.
 
#28 ·
Yes, OTA is rolling out now in North America and EU/UK.
You must still be subscribed to Connected Services/ MyMazda App, depending on age of car you may have to manually update Connect Firmware to latest and in other Model Mazdas you will have to update TCU Driver, Mazda 3, CX-30, CX5 and 9 with 10 inch display, CX-50, MX-30. The CX-60 does not need to update TCU.
Make sure you go into screen setting and check the over air update box thingy.
OTA updates are always smaller files than standalone I supply..but in the end still the same Version.
 
#29 ·
Oh yeah, TCU Hardware was only installed in late 2021 US models, those before like BP Mazda 3 and CX-30 that don't have a TCU can Never get OTA. Telematics Control Unit.

In EU UK only certain model Mazda 3, CX-30, MX-30, CX-5 have a TCU, most made from late 2022 production will have a TCU.

Any Mazda on Gen 6 Connect that takes 74 Firmware can not have a TCU, like Mazda 6 and MX-5 Miata, Mazda 2.
 
#32 ·
New software update (Version 7000C0A-EU07_14016) has been released., June 2023.

SYMPTOMS
The following changes have been made or the symptoms can be solved by the latest software (Ver.
7000C0A-EU07_14016).
(Ver. 7000C0A-EU07_14016)
• An incorrect screen may be displayed when connecting to Android Auto.
• Communication restriction mode is set while the Driver Personalization System is displaying
the authentication result, an incorrect screen may be displayed


(Ver. 7000C0A-EU07_14012)
  • Pressing the mute button may not pause music playback.
  • Mazda Connect may restart.
  • CarPlay wireless connection may not be possible to switch to Bluetooth® connection.
  • When using CarPlay navigation, the remaining distance to the next right or left turn point displayed in ADD (Active Driving Display) may not change.
  • CarPlay wireless connection may fail.
  • When switching Driver IDs, the speech recognition language may not be switched.
  • When deleting Driver ID from Personalization System, the language setting becomes English.
  • After removing and reinstalling the battery, the customization setting value may change.
  • "For iOS 15,
    When CarPlay receives a call while the display is off, the ringtone and the sound of CarPlay Music may overlap.
    Cannot pick up the CarPlay phone calls with steering wheel switch.
  • Navigation may freeze.
  • The system may reboot every 20 seconds.
 
#33 ·
This explains a couple of trivial things I couldn’t work out regarding connecting to CarPlay, that would occasionally fail (but rarely) and typically corrected if I stopped and restarted the car. These were merely occasional intermittent issues that I attributed to a fickle bluetooth connection, and not a deal breaker, but it is good to see Mazda is on the case of even minor glitches.
 
#34 ·
Your problems will still continue as the version of your software already had the supposed fixes for what you mention. That software release was months ago and didn't solve the problem, but did make a small improvement on it.

The new software release is in Red. It sadly does not address the continuation of the buggy connection.