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Mazda Navigation SD CARD Update Toolbox ALL NEW

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#21 ·
Jest said:
Battery would be dead? The navigation card update procedure is done on a computer, not in the car. You can use a desktop computer or a laptop connected to a power source ;) …
Click to expand...
You haven't read much of the forum as it was a tongue in cheek comment about my low 12v issue :)
 
Discussion starter · #22 ·
Chris_Z said:
Mazda works with different map providers from time to time, previously it was TomTom. We will now see how Navteq/Here deal works out on CX-60.
Judging from experiences of CX-30 users, there are no standing ovations...
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Mazda has not used TomTom for 10 years.
Its been NNG Here since 2014 model year.
Mazda does not make the Maps.
 
#26 ·
Many thanks ASH for the latest Maps.
Very easy Installation following with guidance.
👏🏻👍🏻
 
Discussion starter · #27 · (Edited)
I need to post this Update as a possible correction to my advice given on first page.
This is all somewhat new and somewhat vague from Mazda EU/AU/UK.

However in the CX-60 according to recent information has not and never has used NNG/Here for Navigation Maps on your SD CARD Hardware.
The updated or new supplier for Mazda Navigation Maps is TELENAV.

So now there are TWO Mazda Toolbox Apps for SD Card Map Updating since about 2014MY Mazda's.
Which one to use is determined on the Cars VIN from a dropdown search.

Again from start of production the CX-60 uses TELENAV according to a chart and genuine SD Card Part Number and probably why some owners were having issues trying to update SD card with the original Mazda Toolbox App (#1) meant only for NNG /Here.

The Link in my First Post to a Mazda Toolbox APP #2 should still work for CX-60 owners in EU/UK and NZ and Australia.

The 2024 Mazda 3 and 2024 CX-30 from VIN 400000 (last 6 Digits) now also use TELENAV and NOT NNG/Here, the Genuine SD Card Mazda Part Number is BJGB 66 EZ1 .

The KF CX-5 from VIN 350000 uses same SD card and TELENAV Maps as CX-60, the Genuine SD Card Mazda Part Number is KAAA 66 EZ1 .

For CX-60 Owners in EU/UK/AU/NZ this is still the link to use to download the Correct Toolbox App to update Genuine CX-60 SD Card Maps.

IF you have bought an SD Card outside of Mazda Dealership at a cheap price you will probably find that you can not update the Maps as your card is considered counterfeit, in other words if car did not come off the production line with a genuine Map card associated with cars VIN then if like NNG/Here it will block you from Registering and using the Toolbox.
For TELENAV this black out or lock out has yet to be confirmed.

TELENAV Toolbox App

You might have to change your ' REGION ' Drop Down, see top right of above link.

More to come..
 
Discussion starter · #28 ·
Apparently Mazda changed their Maps supplier from Here/NNG to TELENAV as Telenav has a better system, clearer and cleaner Maps and better Cloud Storage. Also won 'JD Power' award for best in car Maps 6 times in a row!

I expect all their other Mazda models will eventually change to Telenav.
 
Discussion starter · #30 ·
What PC are you using, is it the PC Antivirus?, try turning off.
Plus what Browser are you using, either Google and Microsoft Chrome have become increasingly "Interfering" in what users do.

I personally get "there is a problem with this drive" from Microsoft when I insert a particular USB Drive into PC and there is not, just ex it out and ignore it (message). While SD Card is in PC then launch browser and Mazda Toolbox ...?

Get back if that works....make sure you select Australia New Zealand in drop down also.
 
#31 ·
Hi Ash. Just tried updating to the latest maps and it has finished by saying your SD card is corrupted! Anything I can do or do I need to contact the dealer ?

thank you.
 
Discussion starter · #32 ·
Can you be more specific, what is saying sd card is corrupted, your PC or the Car after you insert UPDATED card???

If it is your car then YES, you must take to dealer and tell them. I have seen no advice from Mazda about this, does not make sense, how can Toolbox update Card and then it becomes corrupted.

If it is PC saying this, DO NOT RE-FORMAT SD CARD AS YOU WILL LOSE ALL DATA ON CARD AND CARD WILL BE BLANKED OUT.
 
Discussion starter · #33 ·
Bruce said:
Still no joy for me. I've tried both update software but neither will recognise my SD card. I get a popup with, ' There is a problem with this drive, scan to fix' when I insert the card, but I haven't accepted.
Click to expand...
Sorry to hear that.
Can you please post here the Mazda Part Number on the Front of the SD Card for Australia/ NZ so I can do some looking up.
 
Discussion starter · #34 ·
gbailey141 said:
Hi Ash. Just tried updating to the latest maps and it has finished by saying your SD card is corrupted! Anything I can do or do I need to contact the dealer ?

thank you.
Click to expand...
Could you please post here your Mazda Part Number on front of SD Card for UK/EU.
 
#35 ·
ASH8 said:
Could you please post here your Mazda Part Number on front of SD Card for UK/EU.
Click to expand...
Hi Ash. Thanks for you reply. It was my MacBook that said the error message right at the end of the update. I have tried numerous times and it fails every time now. The first update I did for the maps worked perfectly but not this time. My SD Card has the following on it KAAA 66 EZ1 EU&UK/RUSSIA for CX-60.
Thanks for your help.
 
Discussion starter · #37 ·
Ok, a couple of things stick out.
You said you updated before and SD Card worked OK in car YES after the FIRST Map Update, did you use the same PC with same Toolbox App installed? YES?

THE second time you used same Toolbox App already installed from 1st install or did you re-install App? Or you used a different PC?.

My Prior experience, I am NOT a Mac user or Apple hardware at all, but I know Mac installs "Hidden Files" on Gen 6 Mazda Connect Firmware and the cars CMU wont read USB Flash Drive to install Firmware because of hidden files, not saying this is the case here but did Mac do any PC major updates between your two sd card Map updates?

Do you know anyone with a Windows PC where you can view the contents of the sd card and DELETE ANY Hidden Files, but if you are not comfortable doing so then do not.

As yet have not heard from Windows users it maybe PC brand/type related?

As I said I get this Error Warning on a USB Drive using a program on a Windows 11 PC, I just x it out and ignore warning and all works fine.

At the moment I believe you should see your Dealer and show him the issue.

When I find out more I will post.
 
#38 ·
Hi Ash. Thanks for the reply. Yes I used the same Toolbox app as the first time. There has been a system software update for Mac but I did also delete the app and re-download it but still the same outcome. I think once it corrupted the first time whatever update it downloads doesn’t overwrite the corrupt code/file. I have a Windows PC at work I can check for hidden folders but that won’t be until Monday.
Thank you once again for your time on this issue, it’s much appreciated.
 
Discussion starter · #39 ·
OK, Yes if you have a Windows PC check the Contents, any Hidden Files or Folders will be dated when you did last Map update if is was written on SD Card, as of today there is no alert information from Mazda on this matter.

I remember when GEN 6 came out the Mazda Toolbox App for Mac PC was late to the scene and gave issues but was eventually sorted out.
 
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