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Discussion Starter · #1 ·
Hello all,
Just new to the forum.
I have recently put a deposit on a CX60 that is due in May 23.
I took a demo on test drive for 2 weekends for fuel economy checks, comfort and so on, and I was happy.

I came across this forum after I paid my deposit and after reading about the unfortunate problems you are having, I am thinking it might be a mistake. 🤦‍♂️

Could I get some advice on what to do in relation to cancelling the order, or could these problems be resolved before they leave the factory on the future builds.
Thanks in advance
 

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Hello all,
Just new to the forum.
I have recently put a deposit on a CX60 that is due in May 23.
I took a demo on test drive for 2 weekends for fuel economy checks, comfort and so on, and I was happy.

I came across this forum after I paid my deposit and after reading about the unfortunate problems you are having, I am thinking it might be a mistake. 🤦‍♂️

Could I get some advice on what to do in relation to cancelling the order, or could these problems be resolved before they leave the factory on the future builds.
Thanks in advance
Hi. I have a cx60 since December 22. My only problem is the driving assistants. Everything else is ok. It also depends on what you expect from the car. I read this forum too. There are many complaints about different things. But few of them touch me. I use the car mainly in the city. I drive on electricity. I bought a consumption meter for the socket. I can see real energy consumption via Bluetooth. On long-distance trips with the highway, I use around 7.5L/100km. The car is stiff because it is tuned for sport. It holds great in corners, even though it only has 235 tires. But I'm going to buy 265 for the summer anyway, because I like to drive fast in corners and the car is more balanced. Predsalen has great performance. When I was deciding on a vehicle, I had a choice between the Lexus NX450h or this Mazda. The salary was €10,000 less. The Mazda has a nicer interior and is slightly larger. The Lexus has a longer range, but for €10,000 that's a lot of electricity that I would have to drive. :)
 

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Homura
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Sadly, it's only you who can make that decision as you have to look at the common problems and see if you would be happy to accept them or not.

Some people are happy with their CX60's, some people are not, some people are on the fence hoping Mazda can fix the varying issues over time etc.

So I can only say that I personally regret the purchase. Its not a bad car by any means, it's rather nice in many ways, it's just not really finished - it certainly shouldn't be hailed as a premium vehicle in its current guise, and the sales literature is not honest about what to expect from it.

You know the common issues now, so only you can make up the call - think about it like this - if you get all the problems that have been listed on the forum, would you still be happy with it? If so, then buy it, if not, and you can find a reasonable alternative for the same money, then don't or think about the CX60 Diesel as this should eradicate all the transmission/drivetrain issues and poor mpg/range etc.
 

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I've got mine coming on Saturday and the posts here have certainly got me second guessing my decision. That said I've seen others elsewhere who seem to love the car.

I didn't notice the issues on my long test drive, I'll see if they rear up when I've got it. It does sound like a lot of these issues stem from software gremlins.

With yours being nearly 5 months away I'd be tempted to wait and see whether these things do get fixed before taking a decision.
 

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Hello. I am also getting my CX60 next week. Like the post above i deliberated between this and a NX or GLC, but the price differential was too great. I had two test drive which went fine and seemed to be in agreement with the online reviews.Bit stiff and engine a bit throaty. But i found it very comfortable to drive around town and on the motorway. Never had a Mazda i thought they had a very good reputation. Will report back once i have a few miles under my belt.
 

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Discussion Starter · #6 ·
Thanks guys for your advice,

I initially went to the dealer to look at the CX 5 Dsl as we pull a touring caravan in summer.
I fell in love with the CX 60 when I saw it next to the 5.
Towing capacity, fuel economy and looks.
I took one for a weekend from 1 dealer to see how the fuel economy and motor distance was ok. I did get 61 km on EV and 56 km to the gallon petrol. so I was happy with those figures. Were these figures the same for you when new?

Felt the problem with the rear suspension ok and the dealer said they have a fix for that.
I didn’t experience the Lane assist while on country roads. I took another 1 from the dealer I did the deal with to check the figures again, and they were roughly the same.
My main concern is the EV economy. My wife would be urban driving it mainly and we would be charging it evenings/night. But some of you guys have had bad mileage on EV. May that be down to on board electrical usage etc,? Have Mazda themselves said they are looking in the issue?

I rang the dealer today ref my concerns and he said the earlier builds had some problems but are being resolved as the come across them. (Might be sales talk.)
I would hope this is the case. But then it is a lot of money to spend and then be disappointed.
 

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Homura
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Thanks guys for your advice,

I initially went to the dealer to look at the CX 5 Dsl as we pull a touring caravan in summer.
I fell in love with the CX 60 when I saw it next to the 5.
Towing capacity, fuel economy and looks.
I took one for a weekend from 1 dealer to see how the fuel economy and motor distance was ok. I did get 61 km on EV and 56 km to the gallon petrol. so I was happy with those figures. Were these figures the same for you when new?

Felt the problem with the rear suspension ok and the dealer said they have a fix for that.
I didn’t experience the Lane assist while on country roads. I took another 1 from the dealer I did the deal with to check the figures again, and they were roughly the same.
My main concern is the EV economy. My wife would be urban driving it mainly and we would be charging it evenings/night. But some of you guys have had bad mileage on EV. May that be down to on board electrical usage etc,? Have Mazda themselves said they are looking in the issue?

I rang the dealer today ref my concerns and he said the earlier builds had some problems but are being resolved as the come across them. (Might be sales talk.)
I would hope this is the case. But then it is a lot of money to spend and then be disappointed.
If you read through the problems thread, it addresses some of your questions.

Me personally, I get 20 miles to a full battery and have done since October in a mild climate, and around 24-32mpg on petrol after 3000 miles. Check your electricity costs per kwh as you may find, like many in the UK, that battery charging for the range given is more expensive than petrol, so ultimately useless on the financial side of things.

Also, make sure you reset the mpg info on the dash before a trip (hold down the Info button on the steering wheel). It does not read accurately when it is an accumulation figure. This is a mistake I made when I first got the car, and I only wondered why when I was visiting petrol stations more frequently than my previous vehicle, yet the mpg indicator was claiming I was getting more to the gallon.

I think many cars are all starting to go in to have some fixes applied now, mine included, so you'll see more information come out as and when this is completed.
 

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Discussion Starter · #8 ·
If you read through the problems thread, it addresses some of your questions. Me personally, I get 20 miles to a full battery and have done since October in a mild climate, and around 24-32mpg on petrol after 3000 miles. Check your electricity costs per kwh as you may find, like many in the UK, that battery charging for the range given is more expensive than petrol, so ultimately useless on the financial side of things. Also, make sure you reset the mpg info on the dash before a trip (hold down the Info button on the steering wheel). It does not read accurately when it is an accumulation figure. This is a mistake I made when I first got the car, and I only wondered why when I was visiting petrol stations more frequently than my previous vehicle, yet the mpg indicator was claiming I was getting more to the gallon. I think many cars are all starting to go in to have some fixes applied now, mine included, so you'll see more information come out as and when this is completed.
When I picked the demo up I request the battery be discharged. I filled the tank to the neck and I drove it in charge mode. I set the battery to 100%. It took 137kms to fully charge it and I filled it again and it took 14.4 lt. I then drove on EV and got 61km. Then drove on petrol of another 137km and it took 13.1 lt to the neck. Just over 1 lt of fuel to charge back to 100% But as I said this is the main concern for me and I have to listen to what you have to say on this. I will call into the dealer and discuss it in detail. thanks a million.
 

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When I picked the demo up I request the battery be discharged. I filled the tank to the neck and I drove it in charge mode. I set the battery to 100%. It took 137kms to fully charge it and I filled it again and it took 14.4 lt. I then drove on EV and got 61km. Then drove on petrol of another 137km and it took 13.1 lt to the neck. Just over 1 lt of fuel to charge back to 100% But as I said this is the main concern for me and I have to listen to what you have to say on this. I will call into the dealer and discuss it in detail. thanks a million.
I haven't got the boredom factor to do the conversions to miles :) but I take it that it's good? Then don't worry about it. If your roads, driving style, climate, allow the car to be satisfactory to your range expectations, then don't let other peoples experiences put you off.

If you've matched the experience on 2 different vehicles then I think you should be all set!

The ICE battery charging button for me and others is a pass into BP and Shells high rollers club :)
 

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I got my CX-60 and I am very satisfied. It took me a few weeks to get used to the car as I was driving much smaller car and was not used to the strong torque. I have done several comparisons and could not find a better PHEV except perhaps for the Mercedes GLC. Including all options from my Takumi I ended up with € 105.000 (Portugal) vs 63.000 for the Mazda. I will not feel confortable to drive a MB after 3 years when the guarantee expires. After two months and 6.000 I have no regret and look forward to keep it for 6 to 8 years.
 

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I got my CX-60 and I am very satisfied. It took me a few weeks to get used to the car as I was driving much smaller car and was not used to the strong torque. I have done several comparisons and could not find a better PHEV except perhaps for the Mercedes GLC. Including all options from my Takumi I ended up with € 105.000 (Portugal) vs 63.000 for the Mazda. I will not feel confortable to drive a MB after 3 years when the guarantee expires. After two months and 6.000 I have no regret and look forward to keep it for 6 to 8 years.
I'm on it. It's just that I'll exchange it for a newer model maybe a year before the end of the 6-year warranty. And today I was very pleased with the car. I enjoyed the Mazda's full performance on the mountain pass . It was a wet road and I didn't understand how he could keep his direction so precisely. I'm looking forward to warmer and drier roads on summer tires.
 

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I don't think you need to worry, I have had an AUDI SQ5 and my last car for the past 3 years was a T5 Volvo XC40, before I bought my Volvo i registered on a Forum, LOL...I would have ditched the car if I had listened to all the problems...they where so bad, yet!...there where many optimists, and never had a problem....as with my new car CX60 Homuru....(I needed a bigger car)..I have owned it for 4 months....it outshines the Volvo and beats the SQ5 for value...I love this car, firm ish ride...but the quality is top notch....Forums always tend to concentrate on issues and are there for a place to view and make ones mind up.....if I had registered on here before I bought, I too would have changed my mind....so glad I didn't, and enjoy every minute I am on the road with this Soul Red Beast....love it...
 

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I'm on it. It's just that I'll exchange it for a newer model maybe a year before the end of the 6-year warranty. And today I was very pleased with the car. I enjoyed the Mazda's full performance on the mountain pass . It was a wet road and I didn't understand how he could keep his direction so precisely. I'm looking forward to warmer and drier roads on summer tires.
Winter tyres are necessary but terrible for efficiency. We do not need winter tyres where I leave. I use the pressure indicated as if the car is loaded just to see how much the consumption is. When the car had few km the electric range was around 58-60, now it increased to 63-65 with is nice. Running only on gas on the motorway is 7,5 L/100, not bad for a car of this size and weight. Glad you liked the car.
 

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Discussion Starter · #15 ·
If you read through the problems thread, it addresses some of your questions.

Me personally, I get 20 miles to a full battery and have done since October in a mild climate, and around 24-32mpg on petrol after 3000 miles. Check your electricity costs per kwh as you may find, like many in the UK, that battery charging for the range given is more expensive than petrol, so ultimately useless on the financial side of things.

Also, make sure you reset the mpg info on the dash before a trip (hold down the Info button on the steering wheel). It does not read accurately when it is an accumulation figure. This is a mistake I made when I first got the car, and I only wondered why when I was visiting petrol stations more frequently than my previous vehicle, yet the mpg indicator was claiming I was getting more to the gallon.

I think many cars are all starting to go in to have some fixes applied now, mine included, so you'll see more information come out as and when this is completed.
Wow
I read through the problem posts. It seems one problem after another.
Is your car gone in to the dealer yet? Or can you comment yet?
 

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I don't think you need to worry, I have had an AUDI SQ5 and my last car for the past 3 years was a T5 Volvo XC40, before I bought my Volvo i registered on a Forum, LOL...I would have ditched the car if I had listened to all the problems...they where so bad, yet!...there where many optimists, and never had a problem....as with my new car CX60 Homuru....(I needed a bigger car)..I have owned it for 4 months....it outshines the Volvo and beats the SQ5 for value...I love this car, firm ish ride...but the quality is top notch....Forums always tend to concentrate on issues and are there for a place to view and make ones mind up.....if I had registered on here before I bought, I too would have changed my mind....so glad I didn't, and enjoy every minute I am on the road with this Soul Red Beast....love it...
How is higway speed noise insulation (level of wind noise in the cabin) XC40 compared to CX60?
 

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Discussion Starter · #17 ·
I don't think you need to worry, I have had an AUDI SQ5 and my last car for the past 3 years was a T5 Volvo XC40, before I bought my Volvo i registered on a Forum, LOL...I would have ditched the car if I had listened to all the problems...they where so bad, yet!...there where many optimists, and never had a problem....as with my new car CX60 Homuru....(I needed a bigger car)..I have owned it for 4 months....it outshines the Volvo and beats the SQ5 for value...I love this car, firm ish ride...but the quality is top notch....Forums always tend to concentrate on issues and are there for a place to view and make ones mind up.....if I had registered on here before I bought, I too would have changed my mind....so glad I didn't, and enjoy every minute I am on the road with this Soul Red Beast....love it...
Yeh my buddy said the same ok.
But 65300 € on a car and hear the trouble that’s happening with it🤔.
Dealer has assured me that Mazda are committed to this car and said they have to get it right.
I really like the car and fortunate to be in the position to buy one. He said we can talk to their head tech to see what’s going on with issues ..
Any one know how many were sold so far??
 

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Discussion Starter · #18 ·
I don't think you need to worry, I have had an AUDI SQ5 and my last car for the past 3 years was a T5 Volvo XC40, before I bought my Volvo i registered on a Forum, LOL...I would have ditched the car if I had listened to all the problems...they where so bad, yet!...there where many optimists, and never had a problem....as with my new car CX60 Homuru....(I needed a bigger car)..I have owned it for 4 months....it outshines the Volvo and beats the SQ5 for value...I love this car, firm ish ride...but the quality is top notch....Forums always tend to concentrate on issues and are there for a place to view and make ones mind up.....if I had registered on here before I bought, I too would have changed my mind....so glad I didn't, and enjoy every minute I am on the road with this Soul Red Beast....love it...
BTW thanks for your reply 👍
 

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Homura
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The main problem with in-car noise, is they have not insulated the firewall at all and the metal they have used there is cheap and thin. You get a lot of the noise and cheap feeling vibrations from the driveshaft through the pedal box and footwells. Its the same on the CX30 loan car I have but more pronounced.

This is why the Recharging generator causes terrible vibrations and 2/stroke noises - bad insulation and engine harmonic balancing that isn't compensating for the sound band being created.

If I keep the vehicle, I may look at adding some sound proofing like Dynamat down there to try and block some of this. I've never had this before on any vehicle (VW, Subaru, Audi, Alfa Romeo) so it does show some poor build in that area.
 
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