[MT_09_TM]

'Deceived' is a bit strong. All manufacturers use WLTP test results in marketing, and should be taken with a large dose of scepticism. No-one promised anything, they use language like 'up to' - and you may well find you do get much closer to that in warmer weather and ideal driving profile. For now, approaching the depths of UK winter, I'd say we're probably on a hiding to nothing complaining to the dealer about it. All cars suffer worse consumption in colder conditions whether that be petrol, diesel, or EV. This shouldn't be a surprise to anyone. Deep discharge of lithium batteries is very bad for them and they don't like the cold - just facts of the technology.

The CX60 does seem to have some strong battery protection and is therefore retaining a larger % of battery as the weather gets colder. My own approach is to accept it for what it is and I fully expect available EV range will vary across our changeable temperature seasons - so at the moment (in UK) it is approaching worst-case. As ever, YMMV, literally.

The certificate of conformity says 65km. It doesn’t say cold weather 25km ( -1 Celsius)

By the way I am fine with a real range of 42km, that’s a drop of 35%. But when you have a drop of 62% this is misleading and deceiving

 

[Maz-Fan]

Volvo (UK) have some very useful information on their site about hybrid EV range. Perhaps Mazda could/should publish better real world estimates similar to this, if only to manage folks unachievable expectations.

Range in electric mode for Twin Engine | Hybrid-related information | Support and legal articles | Volvo Support

By using the car's electric motor you can reduce fuel consumption and at the same time help save the environment. You...

www.volvocars.com

 

[thomas.fjeldsted]

Well the all new CX-60 has been released in EU and UK and soon Australia etc. As there is no sub forum or specific dedicated CX-60 Forum URL (IMO there should be as the CX-70 is not the same car) there have been a number of production issues on release with this model. 1) There was a stop sale related to the non production install @ Mazda Japan factory of a 20 AMP Safety Fuse in rear of trunk in related to cars main Battery in CX-60 PHEV, hopefully ALL should have been rectified before being sold to customers with the installation of a 20 AMP Fuse module. View attachment 71 2) All Shock Absorbers front and rear and the Front and Rear Sway Bars were installed @ Mazda Factory with not ideal specifications resulting of a bumpy wallowing ride comfort on undulating roads, and on paved roads a hard feel inside cabin resulting in unstable ride, The fix is to renew all shocks and sway bars front and rear. 3) Cars Infotainment System (Mazda Connect) on initial production shipment (about 300 cars) had out of specification Firmware Version 12006 was installed and requires updating to correct CMU_7000C0A-EU07_14004.kwi firmware. Again this should have been updated by the selling Mazda Dealer, however I have already been contacted by an owner in Europe where his Mazda Connect was not updated. I subsequently on his request supplied him with correct file 14004 with full update instructions (very easy), you WILL need a USB C Flash Drive preferably as small as you can get below 32GB. (do not use USB A to C Adapter). To find out what version of Firmware for your Mazda Connect is in your CX-60 do the following.. 1. Turn the ignition to ACC or to ON. 2. Select ”Settings” on the Home screen. 3. Select “System Setting”. 4. Select “System Information”. 5. Select “Version Information”. 6. See 'System Software' Version Number like 12004 is revealed, it should be 14004 or higher, if it is lower than 14004 then you can update it. Happy to help owners who need clarification, please privately message me in regard to Mazda Connect Update File as they can not be posted within any forum. Message me by clicking on my Avatar here and then Message or Start Conversation and click on that with your request.

Hi Do you know if the issue with the shock absorbers and sway bars have been corrected on the production line? My car is Scheduled for production in december/january. and is there away to identify if the upgrade has taken palce? BR Thomas

 

[BigG]

Hi Do you know if the issue with the shock absorbers and sway bars have been corrected on the production line? My car is Scheduled for production in december/january. and is there away to identify if the upgrade has taken palce? BR Thomas

We picked up ours at the end of Oct and our recall was to torque up the suspension bolts there was no mention of replacement of any components, I'll confirm with the dealership here ...

 

[thomas.fjeldsted]

I did hear from the Mazda Importer in Romania about the system having some sort of memory. It could be something that they can try. I will tell the mechanics from the dealer to asks Mazda officials. If the car behaves the same after the lead-acid battery disconnect then it's one step further.

There is one question: No more hassle, Mazda may find solutions to the problems and have a happy client.

For anyone else interested in how bad shock absorbers may feel or look(from behind):

Mazda CX-60 - shock absorbers and sway bars issue

Mazda CX-60 - shock absorbers and sway bars issue. This can be reproduced on wavy roads. It makes the car unstable outside and inside the cabin.

www.youtube.com

Hi

The video seams to be private, can you "open up" so that it can be viewed

BR

Thomas

 

[MT_09_TM]

Hi

The video seams to be private, can you "open up" so that it can be viewed

BR

Thomas

For those that want to see how the bad shock absorbers behave( and skipped pages of the forum)

Mazda CX-60 - shock absorbers and sway bars issue

Mazda CX-60 - shock absorbers and sway bars issue. This can be reproduced on wavy roads. It makes the car unstable outside and inside the cabin.

youtube.com

 

[Maz-Fan]

Yikes! I guess it depends very much on the road undulations, but I've certainly noticed the front to rear bounce. I'm kinda OK with it on the roads I drive, but would certainly welcome any improvement they offer.

 

[thomas.fjeldsted]

Correction and apologies are required: Did a better observed battery depletion test today (thank goodness for radar cruise control!) When EV discontinued I had around 25 % battery but zero predicted miles. My dealer says this is expected behaviour. Apparently it is to ensure that at all times and in all driving modes the full number of horses are available. So when you go for that risky overtake you always have what you expect under your foot.
He had been to Japan for training, so I guess he's got it right.

On all other PHEVs that i know of, the reserve power for overtaking is not part of the % that you can see, but the serserve.

 

[thomas.fjeldsted]

On all other PHEVs that i know of, the reserve power for overtaking is not part of the % that you can see, but the serserve.

This person has done a lot of testing of the CX60, it is in german, but you should be able to auto translate in to english subtitels.. there are 7-10 videos on different aspects of the car. super detail testing.

 

[Bergand]

Hi Do you know if the issue with the shock absorbers and sway bars have been corrected on the production line? My car is Scheduled for production in december/january. and is there away to identify if the upgrade has taken palce? BR Thomas

Hi. Today I visited a Dutch Mazda Dealer and asked him if the shock absorber issue has been solved with replacement of them with better ones at the production. He told me Mazda still mounts the 'old ones' and they will be replaced only after complaints of the driver. Same all other issues. No complaints, no replacement or update.

Kind Regards,

André

 

[Bergand]

This person has done a lot of testing of the CX60, it is in german, but you should be able to auto translate in to english subtitels.. there are 7-10 videos on different aspects of the car. super detail testing.

I have seen them all. Good entertainment and educative. I still have to wait until June 2023 for my CX-60, but when it has been arrived, I know the car already.

 

[Tolletje]

I have seen them all. Good entertainment and educative. I still have to wait until June 2023 for my CX-60, but when it has been arrived, I know the car already.

This guy proved that the official 0-100 (km's.....) time of 5.5s is not correct. If you put the drive selection in "off road" you can get 5.2s. I tested this and indeed, "off road" is faster than "sport"

 

[Tolletje]

Yikes! I guess it depends very much on the road undulations, but I've certainly noticed the front to rear bounce. I'm kinda OK with it on the roads I drive, but would certainly welcome any improvement they offer.

Agree, luckily the roads in the Netherlands are not as bad as the one in the "bumpy" video, but when mine has to go for maintenance, I'll definitely want the impovements in the suspension.

 

[sam]

Hi. Today I visited a Dutch Mazda Dealer and asked him if the shock absorber issue has been solved with replacement of them with better ones at the production. He told me Mazda still mounts the 'old ones' and they will be replaced only after complaints of the driver. Same all other issues. No complaints, no replacement or update. Kind Regards, André

Strange, my dealer told me that all new deliveries from end of November will have the new shock absorbers, and all old deliveries can get them if they complain.

 

[Bergand]

Strange, my dealer told me that all new deliveries from end of November will have the new shock absorbers, and all old deliveries can get them if they complain.

I hope that is right. It would be weird otherwise and not economic. After seeing the video of de CX-60 bumping over the street, anyone will change to the new chock absorbers

 

[sam]

I hope that is right. It would be weird otherwise and not economic. After seeing the video of de CX-60 bumping over the street, anyone will change to the new chock absorbers

I do believe this. The problem with shock absorbers is a safety issue, and then it becomes a different story. Mazda should not have overlooked this, so they will definitely solve it, not only if you ask for it, but certainly also preventively. On other forums I have read that Mazda will be recalling many cars from January.

 

[MT_09_TM]

Today I left the car for shock absorbers change, back sway bar and 5-6 nuts. They said there is no info about changing springs, only shock absorbers.

 

[Maz-Fan]

Today I left the car for shock absorbers change, back sway bar and 5-6 nuts. They said there is no info about changing springs, only shock absorbers.

Do let us know how you feel it drives on the new shocks 😃

 

[MT_09_TM]

Also I will be scheduled for sound-proofing / insulating all 4 doors.

 

[cosminium]

Hi there, I am a new owner of CX60. I've put 200km on it in 5 days but I encountered a problem.

Short story long, in the evening I hook up the charging cable and let it charge (at 7.2kw). The battery is full in about 2.5 hours (I presume) but I let it hooked overnight anyways.

In the morning I start the climate control to raise the temp inside but the car is using the battery instead of the grid (the charging cable is still hooked up when the climate control is on). As this is not bad enough, when the climate control stops, the car is not starting the charging process to recover the energy used from battery.

So, in the morning, if I want 22 degrees inside, I have to trade 10-15 km of range. Is this happening to somebody?