CX-60 No Sound and or Station Information on DAB Radio.
Some CX-60s equipped with the DAB (Digital Audio Broadcasting) radio may exhibit both of following concerns.
- There is no sound.
- Station information screen does not appear.
This applies to EU CX-60's made from March 15th, 2022 to November 18th, 2022.
Or following VIN numbers, 000001 to 117130 (last 6 Digits).
CAUSE
Improper software of the cars remote tuner.
MASS PRODUCTION CHANGE
Control software of the remote tuner has been modified.
Updated file is 10959 or
RT_7000R0A-KAAB_10959.kwi
This is only a small software file of less than 9 MB in size.
You install via a USB C Flash Drive and port in cars console.
Takes about 10 minutes to run.
It appears not all CX-60s within this VIN number range has this issue however I suggest you either complain to your Mazda Dealer that you can't hear or see your selected DAB Stations
and hope they do the software update, or if you wish you can update software yourself by contacting
me here via a Direct Message.
While take up requests has been average for this new DAB+ Firmware Update for all UK and EU CX-60's It could and should be much better, YES you can do it yourself as it is very easy so just get it done...OK., Either direct message me for file and update instructions yourself or get your Mazda Dealer to update when your CX-60 is in next in for Service....and NO it will NOT Void your New Car Warranty by doing it yourself!.
You own your Mazda CX-60 not your selling Dealer or Mazda, Mazda can not dictate what you can or can not do to your property, in this case this code update is Genuine Mazda and ONLY Mazda.
UNFORTUNATELY some Mazda Dealers will Not Automatically do this small Update because of STUPID MAZDA POLICY, that is YOU MUST Complain of a Drop out of DAB+ Radio when selected or while listening, tell them it goes OFF the Station at time of car exchange, get Service Advisor to make a note on your hard copy REPAIR Order, BEFORE YOU SIGN CAR IN
.