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CX-60 No Sound and or Station Information on DAB Radio.
Some CX-60s equipped with the DAB (Digital Audio Broadcasting) radio may exhibit both of following concerns.
- There is no sound.
- Station information screen does not appear.
This applies to EU CX-60's made from March 15th, 2022 to November 18th, 2022.
Or following VIN numbers, 000001 to 117130 (last 6 Digits).
CAUSE
Improper software of the cars remote tuner.
MASS PRODUCTION CHANGE
Control software of the remote tuner has been modified.
Updated file is 10959 or RT_7000R0A-KAAB_10959.kwi
This is only a small software file of less than 9 MB in size.
You install via a USB C Flash Drive and port in cars console.
Takes about 10 minutes to run.
It appears not all CX-60s within this VIN number range has this issue however I suggest you either complain to your Mazda Dealer that you can't hear or see your selected DAB Stations
and hope they do the software update, or if you wish you can update software yourself by contacting me here via a Direct Message.
Some CX-60s equipped with the DAB (Digital Audio Broadcasting) radio may exhibit both of following concerns.
- There is no sound.
- Station information screen does not appear.
This applies to EU CX-60's made from March 15th, 2022 to November 18th, 2022.
Or following VIN numbers, 000001 to 117130 (last 6 Digits).
CAUSE
Improper software of the cars remote tuner.
MASS PRODUCTION CHANGE
Control software of the remote tuner has been modified.
Updated file is 10959 or RT_7000R0A-KAAB_10959.kwi
This is only a small software file of less than 9 MB in size.
You install via a USB C Flash Drive and port in cars console.
Takes about 10 minutes to run.
It appears not all CX-60s within this VIN number range has this issue however I suggest you either complain to your Mazda Dealer that you can't hear or see your selected DAB Stations
and hope they do the software update, or if you wish you can update software yourself by contacting me here via a Direct Message.